Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add the General Admission Tables (2,4,and 6) for the event below:

Big Jay Oakerson (18+ Event)

Improv Comedy Club - Houston|Houston, TX

Fri, Dec 08, 2023, 9:45 PM

https://www.ticketweb.com/event/big-jay-oakerson-houston-improv-tickets/13107605

https://www.stubhub.com/big-jay-oakerson-houston-tickets-12-8-2023/event/151641828/

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Day Trip Festival Preparty: Dombresky
Jun 23 • Fri • 9:30PM • 2023
Time Nightclub Costa Mesa, Costa Mesa, CA

Stubhub Link: https://www.stubhub.com/day-trip-festival-costa-mesa-tickets-6-23-2023/event/151822451/?

Primary Link: https://www.ticketweb.com/event/day-trip-festival-preparty-dombresky-time-nightclub-tickets/13263518


Thanks,

Quiennie

[Bsturmer]

I am trying to sell tickets in grandstand SG3 but will not know my specific section until one week prior to the race in November (it will be either 101, 102, 103 or 104). I would like to list my tickets as grandstand SG3 but the only option currently available include the section. Can you please create a section SG3? Thank you

[TeamStubHub1]

So sorry for the trouble there. We'll get these details sent over to our mapping team right away to get that resolved.

[angeldulce18]

Hi Team,

Please update incorrect section name on Stubhub map, from GA to Floor seated and make it interactive for the following event:

Bryan Adams

Sandman Centre

Kamloops, BC

Tue, Sep 12, 2023, 8:00 PM

Stubhub Link:

Bryan Adams Tickets - Bryan Adams Concert Tickets and Tour Dates - StubHub

Primary Link:

Bryan Adams: So Happy It Hurts Tour Tickets Sep 12, 2023 Kamloops, BC | Ticketmaster

[Mauflores]

Hi Team,

Asking for your assistance for 3rd follow-up to add map for this event:

Event:Joanne McNally (18+ Event)
Venue: Vogue Theatre - BC
Date: Mon, Oct 09, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/joanne-mcnally-vancouver-tickets-10-9-2023/event/151848761/?clickref=1011lwU...

Primary Link: https://embed.admitonelive.com/event/joanne-mcnally-vancouver-8874346 

[Mauflores]

Hi Team,

Asking for your assistance for 3rd follow-up to add map for this event:

Event:Neal Brennan
Venue: Vogue Theatre - BC
Date: Mon,

Sat, Sep 09, 2023, 7:00 PM

Stubhub Link:https://www.stubhub.com/neal-brennan-vancouver-tickets-9-9-2023/event/151346114/?clickref=1011lwUdpq...

Primary Link: https://admitone.com/events/neal-brennan-vancouver-8588603 

[Mauflores]

Hi Team,

Asking for your assistance for a follow up to add the correct options for this event:

Event: Eddie Griffin (18+ Event)
Venue: Improv Comedy Club - Houston
Date: Sat, Sep 09, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/eddie-griffin-houston-tickets-9-9-2023/event/151370867/?quantity=2&clickref=...

Primary Link:  https://www.ticketweb.com/event/eddie-griffin-houston-improv-tickets/12750035 

[JES74]

Updating an earlier post to provide you with more detailed info:

The parking map associated with all Auburn Tigers Football games is out of date/incomplete.

As a result, many lots are not available to list parking passes for sale.

Out of Date map that is currently on your site can be accessed here:

https://www.stubhub.com/auburn-tigers-football-tickets/performer/6990/?homeAwayFilterType=1&gridFilt...

New map is available here:

Football Parking Map 2023 Available to Purchase Lots 5.23.23 (PDF) - Auburn University Athletics (au...

The lots that need to be added to your drop-down menu on the sell tickets (parking passes) page are:

Corley Loop

District Energy

East Samford Lot

Gogue Perf. Arts

MW Smith Lot

Samford Grass Lot

South Quad Deck

Telfair Peet

The Hotel at AU

War Eagle Way

The Auburn Tigers Football games associated with this request are:

Sep 02 UMASS

Sep 16 Samford

Sep 30 Georgia

Oct 21 Ole Miss

Oct 28 Mississippi State

Nov 18 New Mexico State

Nov 25 Alabama

Thank you for your assistance.

[fulfillment]

Requesting to add a seat map to this event: 

Lil Yachty

Nov 05 • Sun • 7:00PM • 2023
The Fillmore Detroit, Detroit, MI, USA

https://www.stubhub.com/lil-yachty-detroit-tickets-11-5-2023/event/151773898/