Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JES74]

Updating an earlier post to provide you with more detailed info:

The parking map associated with all Auburn Tigers Football games is out of date/incomplete.

As a result, many lots are not available to list parking passes for sale.

Out of Date map that is currently on your site can be accessed here:

https://www.stubhub.com/auburn-tigers-football-tickets/performer/6990/?homeAwayFilterType=1&gridFilt...

New map is available here:

Football Parking Map 2023 Available to Purchase Lots 5.23.23 (PDF) - Auburn University Athletics (au...

The lots that need to be added to your drop-down menu on the sell tickets (parking passes) page are:

Corley Loop

District Energy

East Samford Lot

Gogue Perf. Arts

MW Smith Lot

Samford Grass Lot

South Quad Deck

Telfair Peet

The Hotel at AU

War Eagle Way

The Auburn Tigers Football games associated with this request are:

Sep 02 UMASS

Sep 16 Samford

Sep 30 Georgia

Oct 21 Ole Miss

Oct 28 Mississippi State

Nov 18 New Mexico State

Nov 25 Alabama

Thank you for your assistance.

[fulfillment]

Requesting to add a seat map to this event: 

Lil Yachty

Nov 05 • Sun • 7:00PM • 2023
The Fillmore Detroit, Detroit, MI, USA

https://www.stubhub.com/lil-yachty-detroit-tickets-11-5-2023/event/151773898/

[katzbautista08]

Event Name: The Struts
Event Date: 6/22/2023
Issue to Resolve: Please add actual map
Primary Map Link: https://www.axs.com/events/473379/remember-the-name-the-struts-tour-tickets
Screenshot of SH error:

Thanks!

[kimera27]

Hi Team,

Please update the event map, as shown in the image below.

Thanks

- Event Name: Tan Bionica

- Event Date: 04 nov 2023

- Link to the event on our site: https://www.stubhub.com/tan-bionica-la-plata-tickets-11-4-2023/event/151905548/

- A link to a correct map (if you have one): https://www.allaccess.com.ar/event/tan-bionica-4-noviembre

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event, add Balcony Right, Center and Left, see photo attached for reference

Nothing But Thieves
House of Blues Cleveland | Cleveland, OH
Fri, Sep 22, 2023, 7:30 PM

Stubhub link: 

https://www.stubhub.com/nothing-but-thieves-cleveland-tickets-9-22-2023/event/151581396/

Primary link:

https://concerts.livenation.com/nothing-but-thieves-cleveland-ohio-09-22-2023/event/05005E67CEB43E76...

Thank you

[Lotusjoyce]

Hi Team,

Please update the General Admission to Floor (seated) section in Stubhub map for this event:

Bryan Adams
Sandman Centre | Kamloops, BC
Tue, Sep 12, 2023, 8:00 PM

https://www.stubhub.com/bryan-adams-kamloops-tickets-9-12-2023/event/151904001/?sections=&ticketClas...

https://www.ticketmaster.ca/bryan-adams-so-happy-it-hurts-kamloops-british-columbia-09-12-2023/event...

Thank you

[the1975tix]

Becky Robinson: The She Gone Tour at House of Blues Chicago, Chicago

Sunday, 20 August 2023 21:30 (event local time)

https://www.stubhub.com/becky-robinson-chicago-tickets-8-20-2023/event/151884849/

I have tickets 

Sec KOKOL, Row 1, Seats 1-4

This would be an additional section behind the Tiered seating currently labeled "KOKO TAYLOR BAR"

Link to event

https://concerts.livenation.com/becky-robinson-the-she-gone-tour-chicago-illinois-08-20-2023/event/0...

[Indiana_Jones]

For "The 1975" in Pittsburgh on Sun Nov 5 at PPG Paints Arena, when listing in section 102, the "row" dropdown menu is missing row "A" and "B". Please fix this. Thank you! 

Stubhub: https://www.stubhub.com/the-1975-pittsburgh-tickets-11-5-2023/event/151907168/?quantity=2&sections=1...

Ticketmaster: https://www.ticketmaster.com/the-1975-still-at-their-very-pittsburgh-pennsylvania-11-05-2023/event/1...

[SkyBoxTix]

Please correct the map for the following event:

MANÁ - Oct 22 2023 • Sun • 8:30PM
Prudential Center, Newark, NJ, USA

The following event has the correct map for Prudential Center Concerts:

Luis Miguel - Oct 21 2023 • Sat • 8:00PM
Prudential Center, Newark, NJ, USA

[Lotusjoyce]

Hi Team, 

Please add ADA, and Mezzanine sections to Stubhub map, sending you the screenshot for the reference

King Krule (Moved from Variety Playhouse)
The Eastern | Atlanta, GA
Fri, Sep 08, 2023, 8:30 PM

Primary link:

https://www.axs.com/events/483404/king-krule-tickets

Stubhub link: 

https://www.stubhub.com/king-krule-atlanta-tickets-9-8-2023/event/151745576/

Thank you