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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

cath16
Zamboni Driver

Re: Map Errors on Site

Hi Team,

May we request to please correct map in Stubhub for  

Lavell Crawford (18+ Event) Improv Comedy Club - Arlington 

Fri, Jul 07, 2023, 7:30 PM
Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:   Lavell Crawford 07/08/23 7PM

 

Kindly update the event map. Please include these ticket options as shown on the primary ticket provider:
-Preferred tables
-General Admission tables
-General Admission - Individual Tickets

 

Link to the event on Stubhub:
https://www.stubhub.com/lavell-crawford-arlington-tickets-7-8-2023/event/151890988/?listingId=&listi...

 

Link to the event from the primary ticket provider:
https://www.ticketweb.com/event/lavell-crawford-arlington-improv-tickets/13313608?pl=arlingtonimprov...

 

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Lavell Crawford (18+ Event)
Improv Comedy Club - Arlington|Arlington, TX
Sat, Jul 08, 2023, 9:30 PM

 

https://www.stubhub.com/lavell-crawford-arlington-tickets-7-8-2023/event/151890955/

 

https://www.ticketweb.com/event/lavell-crawford-arlington-improv-tickets/13313618?pl=arlingtonimprov...

Reply
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fulfillment
Stagehand

Re: Map Errors on Site

- Event Name: Billy Currington

- Event Date:  Sep 23, 2023, 7:00 PM

- Link to the event on our site: https://www.stubhub.com/billy-currington-mankato-tickets-9-23-2023/event/151613300/

- A link to a correct map: https://www.ticketnetwork.com/tickets/5637102/billy-currington-tickets-sat-sep-23-2023-vetter-stone-...

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update the Stubhub map for this event:

 

Dave Matthews Band Parking
The Pavilion at Star Lake Parking | Burgettstown, PA
Fri, Jun 23, 2023, 7:31 PM

 

https://concerts.livenation.com/event/16005E35F17442AC

 

https://www.stubhub.com/parking-passes-only-dave-matthews-band-burgettstown-tickets-6-23-2023/event/...

Screenshot 2023-06-22 164811.png

Thank you

Reply
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cath16
Zamboni Driver

Re: Map Errors on Site

Hi, Please update Stubhub event link for 

 

Whitney Cummings (21+ Event) Improv Comedy Club - Brea 

Sat, Jun 24, 2023, 7:00 PM
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kbrady500
Waterboy

Venue map - Bruce Springsteen - Gothenburg

Hi there, I have 4 tickets listed for sale for the June 30 Bruce Springsteen show in Gothenburg, Sweden.  The map for the venue (seating chart) has been changed/updated a few times.  As a result, my listing is not appearing on the site.  I look under "my listings" and it shows to be active, but I search the venue and the listing does not appear.    My tickets say Sec V4, but it has disappeared from the map, the corresponding section is now labeled A4.

Reply
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Indiana_Jones
Pit Crew

The Lumineers Hollywood Bowl

Hi, for The Lumineers at the Hollywood Bowl on Fri Sept 15, the seating chart on Stubhub has gone all white and you are unable to click on sections. Please fix this. Thank you!

 

Stubhub Link: https://www.stubhub.com/the-lumineers-hollywood-tickets-9-15-2023/event/151525211/?quantity=2

Reply
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Indiana_Jones
Pit Crew

The 1975 St. Louis

Hello, For The 1975 in St. Louis at the Enterprise Center on Oct 23, when trying to list for section 102 and many other lower level sections, it does not give me the option to choose from rows A-D in the "row drop-down menu" please add rows A-D. Thank you

 

Stubhub Map: https://www.stubhub.com/the-1975-st-louis-tickets-10-23-2023/event/151907429/?quantity=2

 

Ticketmaster: https://www.ticketmaster.com/the-1975-still-at-their-very-st-louis-missouri-10-23-2023/event/06005EC...

Reply
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SkyBoxTix
Zamboni Driver

Re: Map Errors on Site

Please correct the map for the following event:

MANÁ - Oct 22 2023 • Sun • 8:30PM
Prudential Center, Newark, NJ, USA

LInk to event: https://www.stubhub.com/mana-newark-tickets-10-22-2023/event/151868444

 

There is also an incorrect listing for the ahpw at 12pm named MANÁ: México Lindo y Querido.  Link is https://www.stubhub.com/mana-newark-tickets-10-22-2023/event/151868567

 

The following event has the correct map for Prudential Center Concerts:

Luis Miguel - Oct 21 2023 • Sat • 8:00PM
Prudential Center, Newark, NJ, USA

 

The link is: https://www.stubhub.com/luis-miguel-newark-tickets-10-21-2023/event/151749558/

Reply
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