Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[hap8965]

Same issue with section 132.  frustrating

[SkyBoxTix]

- Event Name - The Eagles & Steely Dan

- Event Date - Sun Sep 17  2023

- Link to the event on our site -https://www.stubhub.com/eagles-newark-tickets-9-17-2023/event/152072049/

- A link to a correct map (if you have one)

Here is map for Jonas Brothers at Prudential Center - https://www.stubhub.com/jonas-brothers-newark-tickets-12-6-2023/event/152104226/

[MoeHashem]

Incorrect seating map to Taylor Swift Concert in Toronto Roger's Center - November 22, 2024. Example: section 145 not available.

Stub hub Link: https://www.stubhub.ca/taylor-swift-toronto-tickets-11-22-2024/event/152129141/

Correct Map: Ticket master

[lotus_gaymarie]

Kindly update the event map. There should be one section only: State Main Floor

Event:  Stanley Clarke 9/5/23

Link to the event on StubHub.com

https://www.stubhub.com/stanley-clarke-austin-tickets-9-5-2023/event/151725441/

Link to the event from the primary ticket provider

https://tickets.austintheatre.org/9473/10059

Thanks!

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map, change the seat sections 101-124 to General Admission.

Stars of the Open
Louis Armstrong Stadium | Flushing, NY
Wed, Aug 23, 2023, 7:00 PM

https://www.ticketmaster.com/event/1D005EDEB10B3C17

https://www.stubhub.com/us-open-tennis-flushing-tickets-8-23-2023/event/152090129/?quantity=8&sectio...

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map to General Admission and Platinum Seating sections. 

The Maine
Newport Music Hall | Columbus, OH
Sat, Dec 02, 2023, 6:30 PM

https://www.axs.com/events/496630/the-maine-tickets

https://www.stubhub.com/the-maine-columbus-tickets-12-2-2023/event/152151520/

Thank you

[Lotusjoyce]

Hi Team, 

Please add LOT B section to Stubhub Map. 

Avenged Sevenfold Parking
Ameris Bank Amphitheatre Parking | Alpharetta, GA
Wed, Sep 20, 2023, 6:31 PM

https://www.ticketmaster.com/avenged-sevenfold-tickets/artist/840047 

https://www.stubhub.com/avenged-sevenfold-alpharetta-tickets-9-20-2023/event/151669329/

Thank you

[JONA]

Hi Team ,

Please update StubHub map parking for this event Suicide Boys Parking 09/09/23 with link below for reference:

https://www.ticketmaster.com/td-garden-event-parking-north-station-boston-massachusetts-09-09-2023/e...

Thanks,

Jona

[Chelle22]

Hi Team, 

Seeking your assistance to fix event map for below event. Primary map shows 1 section only for GENERAL ADMISSION (FLOOR): 
Event Name: Cannons 
Venue: Riviera Theatre, Chicago, IL
Event Date & Time: Sep 01, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/cannons-chicago-tickets-9-1-2023/event/151746021/
Primary Link: https://www.axs.com/events/480549/cannons-tickets