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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

SkyBoxTix
Zamboni Driver

Re: Map Errors on Site

- Event Name - The Eagles & Steely Dan

- Event Date - Sun Sep 17  2023

- Link to the event on our site -https://www.stubhub.com/eagles-newark-tickets-9-17-2023/event/152072049/

- A link to a correct map (if you have one)

 

Here is map for Jonas Brothers at Prudential Center - https://www.stubhub.com/jonas-brothers-newark-tickets-12-6-2023/event/152104226/

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MoeHashem
Rookie

Re: Map Errors on Site

Incorrect seating map to Taylor Swift Concert in Toronto Roger's Center - November 22, 2024. Example: section 145 not available.

Stub hub Link: https://www.stubhub.ca/taylor-swift-toronto-tickets-11-22-2024/event/152129141/

Correct Map: Ticket master

MoeHashem_0-1692023907989.png

 



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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Kindly update the event map. There should be one section only: State Main Floor

 

Event:  Stanley Clarke 9/5/23

 

Link to the event on StubHub.com

https://www.stubhub.com/stanley-clarke-austin-tickets-9-5-2023/event/151725441/


Link to the event from the primary ticket provider

https://tickets.austintheatre.org/9473/10059

 

Thanks!

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map, change the seat sections 101-124 to General Admission.

 


Stars of the Open
Louis Armstrong Stadium | Flushing, NY
Wed, Aug 23, 2023, 7:00 PM

 

https://www.ticketmaster.com/event/1D005EDEB10B3C17

 

https://www.stubhub.com/us-open-tennis-flushing-tickets-8-23-2023/event/152090129/?quantity=8&sectio...

 

Screenshot 2023-08-14 170203.png

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map to General Admission and Platinum Seating sections. 

 

The Maine
Newport Music Hall | Columbus, OH
Sat, Dec 02, 2023, 6:30 PM

 

https://www.axs.com/events/496630/the-maine-tickets

 

https://www.stubhub.com/the-maine-columbus-tickets-12-2-2023/event/152151520/

 

Thank you

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add LOT B section to Stubhub Map. 

 

Avenged Sevenfold Parking
Ameris Bank Amphitheatre Parking | Alpharetta, GA
Wed, Sep 20, 2023, 6:31 PM

 

https://www.ticketmaster.com/avenged-sevenfold-tickets/artist/840047 

 

https://www.stubhub.com/avenged-sevenfold-alpharetta-tickets-9-20-2023/event/151669329/

 

Thank you

 

 

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JONA
Rookie

Re: Map Errors on Site

Hi Team ,

 

Please update StubHub map parking for this event Suicide Boys Parking 09/09/23 with link below for reference:

 

 

https://www.ticketmaster.com/td-garden-event-parking-north-station-boston-massachusetts-09-09-2023/e...

 

 

Thanks,

Jona

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Chelle22
Zamboni Driver

Cannons 09/01/23

Hi Team, 

Seeking your assistance to fix event map for below event. Primary map shows 1 section only for GENERAL ADMISSION (FLOOR): 
Event Name: Cannons 
Venue: Riviera Theatre, Chicago, IL
Event Date & Time: Sep 01, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/cannons-chicago-tickets-9-1-2023/event/151746021/
Primary Link: https://www.axs.com/events/480549/cannons-tickets

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huskerdx3
Stagehand

Re: Map Errors on Site

All University of Nebraska Women's Volleyball Parking listings have an error.

 

- Nebraska Women's Volleyball Parking

- All Event Dates

https://www.stubhub.com/parking-passes-only-nebraska-cornhuskers-womens-volleyball-lincoln-tickets-8...

https://parking.unl.edu/maps/VolleyballParkingMap.pdf

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Lil Baby Parking 8/18/23 

 

Kindly add Stubhub Map for this event.

 

Link to the event on StubHub.com: 

https://www.stubhub.com/parking-passes-only-lil-baby-milwaukee-tickets-8-18-2023/event/151664366/?qu...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/5th-street-parking-structure-lil-baby-milwaukee-wisconsin-08-18-2023/ev...

 

Thanks.

 

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