StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

TeamStubHub · ‎08-16-2023

Thanks for the heads up on this! I'll get these details over to our mapping team asap.

lotus_gaymarie · ‎08-16-2023

Event: Dirty Dancing 11/15/23

Kindly add the event map on Stubhub.

Link to the event on StubHub.com

https://www.stubhub.com/dirty-dancing-butte-tickets-11-15-2023/event/152019200/

Link to the event from the primary ticket provider

https://ci.ovationtix.com/35793/performance/11288415

Thanks!

RockerKevin · ‎08-16-2023

The correct map for the BTO concert on 9/22/23 at the Big E is: https://www.thebige.com/reservations.aspx?pid=2970&iid=2841. The floor is NOT general admission. I have section E, Row 1 for sale.

TeamStubHub · ‎08-16-2023

Thanks for the heads up! I'll get this sent over to our mapping team right away.

Chelle22 · ‎08-16-2023

Hi Team,

Seeking your assistance to add event map for below event:
Event Name: Dirty Dancing Live in Concert
Venue: Conexus Arts Centre, Regina, SK
Event Date & Time: Oct 30, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-regina-tickets-10-30-2023/event/152111268/?
Primary Link: https://www.etix.com/ticket/online/performanceSale.do

Quiennie · ‎08-16-2023

Hi Team,

Please add section Orchestra Pit on stubhub map for this event:

Harry Potter and the Prisoner of Azkaban
Dec 16 • Sat • 2:00PM • 2023
Silva Concert Hall at Hult Center for the Performing Arts - Complex, Eugene, Oregon, USA

Stubhub link: https://www.stubhub.com/harry-potter-and-the-prisoner-of-azkaban-eugene-tickets-12-16-2023/event/151...

primary link: https://tickets.hultcenter.org/2495/2498

Thanks,

Quiennie

acmp · ‎08-16-2023

Hi Team,

Please update Stubhub map orchestra section not clickable.

stubhub link: https://www.stubhub.com/dirty-dancing-in-concert-salt-lake-city-tickets-11-14-2023/event/151775345/?

Quiennie · ‎08-16-2023

Hi Team,

Kindly add section Orchestra Pit on stubhub map for this event:

Harry Potter and the Prisoner of Azkaban
Dec 15 • Fri • 8:00PM • 2023
Silva Concert Hall at Hult Center for the Performing Arts - Complex, Eugene, Oregon, USA

Stubhub map: https://www.stubhub.com/harry-potter-and-the-prisoner-of-azkaban-eugene-tickets-12-15-2023/event/151...

primary link: https://tickets.hultcenter.org/2495/2497

Thanks,

Quiennie