cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please add the CENTER CITY GREEN section to the Stubhub map

 

Drake and 21 Savage Parking
Spectrum Center Parking | Charlotte, NC
Fri, Sep 22, 2023, 7:01 PM

 

https://www.stubhub.com/parking-passes-only-drake-charlotte-tickets-9-22-2023/event/151721364/?quant...

 

https://spectrumcenter.parkmobile.io/venues/spectrum-center/events/170864

 

Thank you

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update Stubhub map for this Parking Event: 

Teddy Swims Parking  11/03/2023  with link below for reference:

 

Primary link:

https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

 

 

Stubhub link :

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

 

 

Thanks,

Jona

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing parking sections for the following event:

Los Angeles FC Parking

BMO Stadium Parking

Los Angeles, CA

Sun, Sep 03, 2023, 7:01 PM

 

Stubhub Link:

LAFC Tickets - StubHub

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,


Please add the following section * General Admission , Global (VIP) and ICON (VIP PLUS) on the Stubhub for the below event.

 

ARC Music Festival - 3 Day Pass (18+ Event)
Union Park|Chicago, IL Fri, Sep 01, 2023, 1:59 PM

 

Stubhub link : https://www.stubhub.com/arc-music-festival-chicago-tickets-9-1-2023/event/151402356/


Vivid link :  http://www.vividseats.com/shop/viewTickets.shtml?productionId=4172640


Primary link: https://arcmusicfestival.frontgatetickets.com/

Reply
Loading...
PatsFan
Pit Crew

New England Patriots Prepaid Pariking

Please add an option for New England Patriots prepaid parking that shows:

 

- STM stadium-side lots arriving from 95

- STM stadium-side lots arriving from 495

- Lots 12, 14, 16

 

the current selections are inaccurate and misleading for these parking passes.  I cannot sell my passes without correct/acceptable choices.

Reply
Loading...
JONA
Rookie

Re: New England Patriots Prepaid Pariking

Hi Team,

 

 

Kindly update Stubhub map for this Parking Event: 

Teddy Swims Parking  11/03/2023  with link below for reference:

 

Primary link:

https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

 

 

Stubhub link :

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

 

 

Thanks,

Jona

Reply
Loading...
websales
Rookie

Re: Map Errors on Site

No map is showing.

PARKING: Cincinnati Bearcats vs. Eastern Kentucky Colonels

Nippert Stadium Parking Lots

(Sat) 09/02/23

StubHub Link: https://www.stubhub.com/parking-passes-only-cincinnati-bearcats-football-cincinnati-tickets-9-2-2023...

 

Vivid has a great map to use: https://www.vividseats.com/cincinnati-bearcats-football-parking-tickets-nippert-stadium-parking-9-2-...

Reply
Loading...
dustindr
New User

Rebels and Renegades Palomino VIP 3 Day Pass

Does anyone know how to list your Palomino 3-Day Pass?  When listing the only option that comes up is a non VIP 3 day pass. 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in for a follow up to update the Parking map for this event:

Event:Avenged Sevenfold Parking
Venue: Ameris Bank Amphitheatre Parking
Date: Wed, Sep 20, 2023, 6:31 PM

Primary Link:  https://concerts.livenation.com/included-parking-avenged-sevenfold-alpharetta-georgia-09-20-2023/eve...map.png

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in for a follow up to update the map and make the Orchestra section into MAIN LEVEL:

Event:Dirty Dancing Live in Concert
Venue: Conexus Arts Centre
Date: Mon, Oct 30, 2023, 7:30 PM

Primary Link: https://www.etix.com/ticket/p/4592537/dirty-dancing-in-concert-regina-conexus-arts-centre

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here