Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make the ORCHESTRA section clickable:

Event: Dirty Dancing in Concert
Venue: Capitol Theatre - Salt Lake City
Date: Tue, Nov 14, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-salt-lake-city-tickets-11-14-2023/event/151775345/?...

Primary Link:  https://my.arttix.org/31702/?queueittoken=e_2021safetynet~q_d7f16b05-6692-42ea-8f66-91f35a679883~ts_...

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make this interactive or clickable:

Event: Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince
Venue: Eastman Theatre
Date: Sat, Oct 21, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-21-2023/event/15210466...

Primary Link: https://my.rpo.org/1107/1150

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make ORCHESTRA LEFT to ORCHESTRA LEFT CENTER and ORCHESTRA RIGHT to ORCHESTRA RIGHT CENTER for this event:

Event: Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince
Venue: Eastman Theatre
Date: Fri, Oct 20, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...

Primary Link:  https://my.rpo.org/1107/1149

[Mauflores]

Hi Team,

Asking for your assistance in

Event: Stomp
Venue: Washington Pavilion of Arts & Science
Date: Tue, Jun 11, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/?clickref=1100lxJ2e863&u...

Primary Link:  https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895... 

[bengalgoalie]

- Lil Baby

- 9/11/2023

- https://www.stubhub.com/lil-baby-raleigh-tickets-9-11-2023/event/151664305/?quantity=2&sections=3610...

- Sections 103, 104, and 105 for ALL non-hockey events - concerts, disney on ice, etc should all contain rows A-E for mapping. these are club seats that i have that dont map.

[JSchol10]

Arkansas Razorback Football Parking Lots Missing

New exterior campus lots have opened and are not available on/in the map or the list of available parking lots.  I'm attempting to sell parking passes for all home Arkansas football games and would like the following lots available for listing: BW (Baum West) and BE (Baum East) with options for row parking and reserved parking.

Current map and list can be found in the example for the September 9, 2023 game (which is the first game I'm attempting to sell passes for): https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=0692494f-bc68-4e59-83d1-dbd73e78896d 

[lotus_gaymarie]

Event:  Lauren Daigle Parking 11/17/23

No map on site.

Link to the event on StubHub.com

https://www.stubhub.com/parking-passes-only-lauren-daigle-spokane-tickets-11-17-2023/event/151601271...

Link to the event from the primary ticket provider

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

[Mauflores]

Hi Team,

Asking for your assistance in to add GENERAL ADMISSION, GLOBAL VIP and ICON for this event:

Event: Arc Music Festival - Friday (18+Event)
Venue: Union Park
Date: Fri, Sep 01, 2023, 2:00 PM

Stubhub Link: https://www.stubhub.com/arc-music-festival-chicago-tickets-9-1-2023/event/152152744/?clickref=1101lx...

Primary Link:  https://arcmusicfestival.frontgatetickets.com/event/el7k19wixr3b7emy

[Mauflores]

Hi Team,

Asking for your assistance in updating map and add 

GENERAL PARKING for this event:

Event: Los Angeles FC Parking
Venue: BMO Stadium Parking
Date: Sun, Sep 03, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-lafc-los-angeles-tickets-9-3-2023/event/151296729/?click...

Primary Link:  https://www.ticketmaster.com/bmo-stadium-parking-los-angeles-california-09-03-2023/event/0A005E5C21F...

[ScoutJoey]

I would like to list tickets for a concert at Ravinia in Highland Park, IL, but the section where my seats are located are not an option.  The show is Shakti on Sunday. 

Ravinia is unusual in that most seats are either in the pavilion or general admission lawn seats.  However, they have a section of reserved lawn seats in front of a huge screen.  These tickets are sold in blocks and cost the same as the rear pavilion seats.

This section isn't showing for Shakti, but it is showing for Carrie Underwood.  

Here is a link to the Ravinia site.  Tickets selection for Shakti: 50th Anniversary Tour..: Ravinia Festival

Here is a link to the StubHub Carrie Underwood map:  Carrie Underwood Tickets - Carrie Underwood Concert Tickets and Tour Dates - StubHub

I'd appreciate any help you can provide.

- Alan