Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[dustindr]

Does anyone know how to list your Palomino 3-Day Pass?  When listing the only option that comes up is a non VIP 3 day pass. 

[Mauflores]

Hi Team,

Asking for your assistance in for a follow up to update the Parking map for this event:

Event:Avenged Sevenfold Parking
Venue: Ameris Bank Amphitheatre Parking
Date: Wed, Sep 20, 2023, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-avenged-sevenfold-alpharetta-tickets-9-20-2023/event/151...

Primary Link:  https://concerts.livenation.com/included-parking-avenged-sevenfold-alpharetta-georgia-09-20-2023/eve...

[Mauflores]

Hi Team,

Asking for your assistance in for a follow up to update the map and make the Orchestra section into MAIN LEVEL:

Event:Dirty Dancing Live in Concert
Venue: Conexus Arts Centre
Date: Mon, Oct 30, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-regina-tickets-10-30-2023/event/152111268/?clickref...

Primary Link: https://www.etix.com/ticket/p/4592537/dirty-dancing-in-concert-regina-conexus-arts-centre

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make the ORCHESTRA section clickable:

Event: Dirty Dancing in Concert
Venue: Capitol Theatre - Salt Lake City
Date: Tue, Nov 14, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-salt-lake-city-tickets-11-14-2023/event/151775345/?...

Primary Link:  https://my.arttix.org/31702/?queueittoken=e_2021safetynet~q_d7f16b05-6692-42ea-8f66-91f35a679883~ts_...

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make this interactive or clickable:

Event: Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince
Venue: Eastman Theatre
Date: Sat, Oct 21, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-21-2023/event/15210466...

Primary Link: https://my.rpo.org/1107/1150

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make ORCHESTRA LEFT to ORCHESTRA LEFT CENTER and ORCHESTRA RIGHT to ORCHESTRA RIGHT CENTER for this event:

Event: Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince
Venue: Eastman Theatre
Date: Fri, Oct 20, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...

Primary Link:  https://my.rpo.org/1107/1149

[Mauflores]

Hi Team,

Asking for your assistance in

Event: Stomp
Venue: Washington Pavilion of Arts & Science
Date: Tue, Jun 11, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/?clickref=1100lxJ2e863&u...

Primary Link:  https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895... 

[bengalgoalie]

- Lil Baby

- 9/11/2023

- https://www.stubhub.com/lil-baby-raleigh-tickets-9-11-2023/event/151664305/?quantity=2&sections=3610...

- Sections 103, 104, and 105 for ALL non-hockey events - concerts, disney on ice, etc should all contain rows A-E for mapping. these are club seats that i have that dont map.

[JSchol10]

Arkansas Razorback Football Parking Lots Missing

New exterior campus lots have opened and are not available on/in the map or the list of available parking lots.  I'm attempting to sell parking passes for all home Arkansas football games and would like the following lots available for listing: BW (Baum West) and BE (Baum East) with options for row parking and reserved parking.

Current map and list can be found in the example for the September 9, 2023 game (which is the first game I'm attempting to sell passes for): https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=0692494f-bc68-4e59-83d1-dbd73e78896d 

[lotus_gaymarie]

Event:  Lauren Daigle Parking 11/17/23

No map on site.

Link to the event on StubHub.com

https://www.stubhub.com/parking-passes-only-lauren-daigle-spokane-tickets-11-17-2023/event/151601271...

Link to the event from the primary ticket provider

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...