Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JES74]

Please add "The Pines" parking lot to your Auburn University Tigers Football Parking map.

Your current map: Auburn Tigers Football Tickets - StubHub

Link to the University's parking map: Football Parking Map 2023 (8 3 23) (PDF) - Auburn University Athletics (auburntigers.com)

("The Pines" lot is the dark blue lot just to the left of center)

JPEG showing it circled in orange: 

Future events for inclusion:

Sep 16 v Samford Bulldogs

Sep 30 v Georgia Bulldogs

Oct 21 v Ole Miss Rebels

Oct 28 v Mississippi State Bulldogs

Nov 18 v New Mexico State Aggies

Nov 25 v Alabama Crimson Tide

Thanks very much!

[Michellehope82]

https://sell.stubhub.com/Secure/P/?ID=6c44db8a-ae97-4181-b537-0222ee8147c0
Nick cave in Asheville Harrahs center on 09/19 is missing the entire 100s section in seating when trying to upload tickets. It has general admission, orchestra and the 200s which is incorrect

[aj123]

Hi Team,

Seeking your assistance to make the map consisting of Orchestra Pit, Orchestra, Mezzanine and Balcony instead of dividing each sections to Left and Right for below event:

Event Name: Stomp
Venue: Washington Pavilion of Arts & Science, Sioux Fall, SD
Event Date & Time: Jun 11, 2024, 7:30 PM
Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/?
Primary Link: https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to update the map for below event:

Event Name: Jesus Christ Superstar
Venue: Palace Theater Waterbury, Waterbury, CT
Event Date & Time: Apr 03, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/jesus-christ-superstar-waterbury-tickets-4-3-2024/event/152154408/
Primary Link: https://www.palacetheaterct.org/shows-and-events/main-stage/jesus-christ-superstar

Thank you!

[aj123]

Hi Team,

Seeking your assistance to update the map for below event:

Event Name: Teddy Swims Parking
Venue: Old National Centre Parking, Indianapolis, IN
Event Date & Time: Nov 03, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...
Primary Link: https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Lauren Daigle Parking
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 17, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-lauren-daigle-spokane-tickets-11-17-2023/event/151601271...
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

Thank you!

[mrapt102]

Hello,

Can you please add the floor specs for the following event:

10/14/23 at 730p

AEW Collision

Huntington Center

Toledo, OH

Your Link: https://www.stubhub.com/aew-collision-toledo-tickets-10-14-2023/event/152214357/?quantity=2

Event Link: https://www.ticketmaster.com/aew-collision-toledo-ohio-10-14-2023/event/08005F1606906073

Thanks!

[aj123]

Hi Team,

Seeking your assistance to update the map, there should be no bayview section and skyline section. The map should only be consisting of sections Marina Left, Marina Center, Marina Right, San Diego Row, Parkside Left, Parkside Center, Parkside Right, Bridgeview Left, Bridgeview Center and Bridgeview Right for below event:

Event Name: Airborne Toxic Event
Venue: The Rady Shell at Jacobs Park, San Diego, CA
Event Date & Time: Dec 08, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-airborne-toxic-event-san-diego-tickets-12-8-2023/event/152251511/?sectio...
Primary Link: https://www.theshell.org/plan-your-visit/seating-chart/

Thank you!

[katzbautista08]

Event Name: Arc Music Festival - 3day Passes
Event Date:  09/02/23
Issue to Resolve: Please update actual map (add ICON VIP PLUS)
Primary Map Link: https://arcmusicfestival.frontgatetickets.com/event/q89ud0xhedtvolbe
Screenshot of SH error: 

Thanks!