Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and make the balcony section to:
RIGHT FRONT BALCONY
LEFT FRONT BALCONY
RIGHT MAIN BALCONY
LEFT MAIN BALCONY

LEFT REAR BALCONY

RIGHT REAR BALCONY

Event: Penn and Teller 
Venue: State Theatre New Jersey
Date: Sat, Sep 23, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/penn-and-teller-new-brunswick-tickets-9-23-2023/event/150578000/?clickref=10...

Primary Link:  https://my.stnj.org/penn-and-teller/18967?_gl=1*12686pw*_ga*MTc5NjU3OTM0NC4xNjk1MTY3NjM5*_ga_2R75QY3...

[Chelle22]

Hi Team, 

Seeking your assistance to update event time to 1:00 PM for below event :
Event Name: Boots and Brews Country Music Festival
Venue: Ventura Fairgrounds, Ventura, CA
Event Date & Time: Oct 15, 2023, 1:00 PM
Stubhub Link: https://www.stubhub.com/boots-and-brews-festival-ventura-tickets-10-15-2023/event/151909575/?
Primary Link: https://cbfproductions.ticketspice.com/bb-ventura-2023

[acmp]

Hi Team! Requesting seat map on Vivid and Stubhub for this event; Brakence 10/30/2023 The Opera House Toronto|Toronto,Oct 30, 2023, 7:00 PM

Primary link: https://concerts.livenation.com/brakence-the-hypochondriac-is-still-on-toronto-ontario-10-30-2023/ev...

Vivid link: https://concerts.livenation.com/brakence-the-hypochondriac-is-still-on-toronto-ontario-10-30-2023/ev...

Stubhub link: https://www.stubhub.com/brakence-toronto-tickets-10-30-2023/event/152298465/?

Thanks!

[ayoneil]

44 Presents: Claptone

Sep 21 • Thu • 9:00PM • 2023

44 Toronto, Toronto, Ontario, Canada

MIssing section VIP. Please update ASAP. thank you.

[lotus_gaymarie]

Event: Merrily We Roll Along 11/4/23 2pm 

Hi Team,

Kindly fix the positioning of the following sections:

• switch Dress Circle Right to Dress CIrcle Left
• switch Orchestra Right to Orchestra Left

Please refer to this link from the primary ticket provider:

https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/5FF647F6-63CB-4B33-9449-AA6E4...

Stubhub link:

https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-4-2023/event/151604225/

Thanks!

[katzbautista08]

Event Name: Tina 
Event Date: 9/30/2023
Issue to Resolve: Please update actual map to be clickable
Primary Map Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=Tina&BOparam... 
Screenshot of SH error: 

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and make the DRESS CIRLE section into:
ORCHESTRA RIGHT
ORCHESTRA CENTER
ORCHESTRA LEFT

Event:The Book Of Mormon
Venue:Keybank State Theatre-Playhouse Square Center
Date:

Fri, Oct 27, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-book-of-mormon-cleveland-tickets-10-27-2023/event/151728311/?clickref=11... 

Primary Link:  https://tickets.playhousesquare.org/online/mapSelect.asp 

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and remove MIDDLE BOWL 5&6 and make it LAWN GENERAL ADMISSION:

Event:The Avett Brothers
Venue:Frost Amphitheater
Date:Sun, Sep 24, 2023, 7:00 PM

Stubhub Link:https://www.stubhub.com/the-avett-brothers-stanford-tickets-9-24-2023/event/152023445/?clickref=1101... 

Primary Link: https://tix.axs.com/BTg4EgAAAADLJpWLAgAAAADT%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEkZyb3N0IEFtcGhpdGhlYXRlcg... 

[angeldulce18]

Hi Team,

Please update unavailable Stubhub map for the following event:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall

Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

Stubhub Link:

Seattle Repertory Jazz Orchestra Tickets - StubHub

[angeldulce18]

Hi Team,

Please update missing seat chart on the following event:

Vasantotsav

Nordstrom Recital Hall

Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

Stubhub Link:

Vasantotsav Tickets - StubHub