Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Boots and Brews Country Music Festival Parking

Ventura Fairgrounds Parking|Ventura, CA

Sun, Oct 15, 2023, 1:01 PM

https://www.stubhub.com/boots-and-brews-festival-ventura-tickets-10-15-2023/event/151909575/

[lotustixmalou]

Hi team,

Please, change floor sections 1, 2, 3 and 4 to General Admission on Stubhub map for below event:
Playboi Carti
Target Center, Minneapolis, MN
February 13, 2024, 7:30 PM

STUBHUB LINK: https://www.stubhub.com/playboi-carti-minneapolis-tickets-2-13-2024/event/152038362/

Primary ticket provider link: https://www.axs.com/events/492202/playboi-carti-tickets

[mariefe_madrid]

Hi Team,

Requesting for the other section to be interactive for the event below:

National Geographic Live - Hunt for Sleeping Giants

Benaroya Hall|Seattle, WA

Tue, Feb 27, 2024, 7:30 PM

https://www.stubhub.com/national-geographic-live-seattle-tickets-2-27-2024/event/152340749/

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add General Parking section on the map for the event below:

Travis Scott Parking

PNC Arena Parking|Raleigh, NC

Fri, Oct 13, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add General Parking section on the event below:

Ed Sheeran Parking
SoFi Stadium Parking|Inglewood, CA
Sat, Sep 23, 2023, 6:01 PM

https://www.stubhub.com/parking-passes-only-ed-sheeran-inglewood-tickets-9-24-2023/event/151218873/?...

https://www.ticketmaster.com/stadium-parking-ed-sheeran-x-tour-inglewood-california-09-23-2023/event...

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Charlotte Cardin
Venue: Crescent Ballroom - Phoenix, Phoenix, AZ
Event Date & Time: Nov 04, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/charlotte-cardin-phoenix-tickets-11-4-2023/event/151775888/?
Primary Link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

Thank you!

[katzbautista08]

Event Name: San Diego Padres Parking 09/23/23 
Issue to Resolve: Please update actual map and add SECTION LOT 2 and be clickable
Primary Map Link: https://www.stubhub.com/parking-passes-only-san-diego-padres-san-diego-tickets-9-23-2023/event/15052...
Screenshot of SH error: 

Thanks!

[katzbautista08]

Event Name: San Francisco Giants at Los Angeles Dodgers 
Event Date: 09/24/23
Issue to Resolve: Please update map to be clickable
Primary Map Link: https://www.stubhub.com/los-angeles-dodgers-los-angeles-tickets-9-24-2023/event/150532966/?quantity=...

https://www.mlb.com/dodgers/tickets/single-game-tickets
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

Kindly update floor layout on stubhub map for this event:

Arkells - At Your Service Fall Tour
Nov 10 • Fri • 7:50PM • 2023
Meridian Centre, St Catharines, ON, Canada

stubhub link: https://www.stubhub.com/arkells-st-catharines-tickets-11-10-2023/event/152300231/

primary link: https://www.ticketmaster.ca/arkells-at-your-service-fall-tour-st-catharines-ontario-11-10-2023/event...

Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall|Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/

Thank you!