Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add General Parking section on the event below:

Travis Scott Parking

PNC Arena Parking|Raleigh, NC

Fri, Oct 13, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Shania Twain Parking

PNC Arena Parking|Raleigh, NC

Wed, Oct 18, 2023, 7:31 PM

https://www.stubhub.com/parking-passes-only-shania-twain-raleigh-tickets-10-18-2023/event/151295061/...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add General Parking on the event below:

Travis Scott Parking

PNC Arena Parking|Raleigh, NC

Sat, Oct 14, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-circus-maximus-raleigh-tickets-10-14-2023/event/15224735...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive on the event below:

Charlotte Cardin (16+ Event)

Crescent Ballroom - Phoenix|Phoenix, AZ

Sat, Nov 04, 2023, 8:00 PM

https://www.stubhub.com/charlotte-cardin-phoenix-tickets-11-4-2023/event/151775888/

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive on the event below:

How the Grinch Stole Christmas

Pioneer Center for the Performing Arts|Reno, NV

Fri, Nov 24, 2023, 3:00 PM

https://www.stubhub.com/how-the-grinch-stole-christmas-reno-reno-tickets-11-24-2023/event/152340685/

Thank you!

[outerbanks23]

Event Name: Taylor Swift (Rogers Centre, Toronto)
Event Date: Nov. 21, 2024

Request: Tickets in Row 1 of Section 121 show up as “Second row of section” in the posting. Why does this happen?

Link to the event on our site:
https://www.stubhub.ca/taylor-swift-toronto-tickets-11-21-2024/event/152129140/?quantity=2

Link to a correct map (if you have one): https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-21-2024/event/10005F01FC4E...

[lotus_gaymarie]

Kindly update the floor section - it should be General Admission

Event:

Arkells

Meridian Centre | St. Catharines, ON

Fri, Nov 10, 2023, 7:50 PM

Link to the event on StubHub.com:

https://www.stubhub.com/arkells-st-catharines-tickets-11-10-2023/event/152300231/

Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/arkells-at-your-service-fall-tour-st-catharines-ontario-11-10-2023/event...

Thanks!

[lotus_gaymarie]

Event:

Phoenix Suns Parking

Footprint Center Parking | Phoenix, AZ

Mon, Jan 22, 2024, 7:01 PM

Issue: No map on site

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-1-22-2024/event/151769832/?...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/footprint-center-parking/chicago-bulls-at-phoenix-suns-1350164/

[lotus_gaymarie]

Event:

Vasantotsav
Nordstrom Recital Hall | Seattle, WA
Fri, Oct 13, 2023, 7:30 PM

Kindly update event map - it is not interactive

Link to the event on Stubhub:
https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

Link to the event from the primary ticket provider:

https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_dec44ab7-ec25-4bc2-83...

[Mauflores]

Hi Team,

Asking for your assistance in adding the map for this event:

Event: Dirty Dancing
Venue: Macon City Auditorium
Date: Sat, Dec 09, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-macon-tickets-12-9-2023/event/151904421/?clickref=1...

Primary Link: https://www.ticketmaster.com/event/0E005EC6A7912D52