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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie
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mrapt102
Rookie

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in to update the map and make all sections clickable or interactive:

Event: Brian Regan
Venue: Long Center - Lafayette
Date: Thu, Oct 05, 2023, 7:30 PM

Primary Link: https://ci.ovationtix.com/35946/production/1159785?performanceId=11278264

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, correct map of below event. see attached image for reference:

 

Event Name: Cannibal Corpse
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 2, 2023, 5:30 PM

 

Stubhub link: https://www.stubhub.com/cannibal-corpse-royal-oak-tickets-10-2-2023/event/151959559/

 

Primary ticket provider link: https://www.axs.com/events/490371/cannibal-corpse-mayhem-tickets

lotustixmalou_0-1696097522692.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

lotustixmalou_0-1696103254138.png

Hi team,

 

Please, correct map of below event:

Event Name: Larry Fleet
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 19, 2023, 7:00 PM

 

Stubhub link: https://www.stubhub.com/larry-fleet-royal-oak-tickets-10-19-2023/event/151816297/

 

Primary ticket provider link: https://www.axs.com/events/486657/larry-fleet-tickets

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Crash Test Dummies
Pablo Center at the Confluence, Eau Claire, WI
November 29, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/crash-test-dummies-eau-claire-tickets-11-29-2023/event/152281248/

 

Primary ticket provider link: https://www.axs.com/events/492674/crash-test-dummies-tickets

lotustixmalou_0-1696105353189.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Philip Daniel
RCU Theatre - Pablo Center at the Confluence, Eau Claire, WI
December 1, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/philip-daniel-eau-claire-tickets-12-1-2023/event/152281310/

 

Primary ticket provider link: https://www.axs.com/events/492726/philip-daniel-tickets

lotustixmalou_0-1696107138064.png

 

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

(This is a show ticket - NOT prepaid pass only)

 

Event Name: Jhene Aiko 
Event Date: 12/2/2023
Issue to Resolve: Please update correct name to "Jhene Aiko" 
Primary Map Link: https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B
Screenshot of SH error: 

katzbautista08_0-1696128970093.png

 Thanks!

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Alejandro Fernandez Parking 
Event Date: 10/6/23
Issue to Resolve: Please add AVENIDA SOUTH GARAGE section on the actual map
Primary Map Link: https://www.parkwhiz.com/toyota-center-parking/alejandro-fernandez-1318412/
Screenshot of SH error: 

katzbautista08_0-1696134538703.png

Thanks!

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update stubhub map and add Section Avenida South Garage for this event: 

 

Depeche Mode Parking 10/04/23

Toyota Center - TX Parking|Houston, TX

 

Stubhub map: https://www.stubhub.com/parking-passes-only-depeche-mode-houston-tickets-10-4-2023/event/151481436/?...

 

primary link: https://www.parkwhiz.com/toyota-center-parking/depeche-mode-1315442/

 

Thanks,

 

Quiennie

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