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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Cannibal Corpse
Royal Oak Music Theatre, Royal Oak, MI
October 02, 2023, 5:30 PM

 

Stubhub link: https://www.stubhub.com/cannibal-corpse-royal-oak-tickets-10-2-2023/event/151959559/

 

Primary ticket provider link: https://www.axs.com/events/490371/cannibal-corpse-mayhem-tickets

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add the Stubhub map for this event:

 

Odesza Parking
T-Mobile Center Parking | Kansas City, MO
Fri, Oct 13, 2023, 6:31 PM

 

https://www.stubhub.com/parking-passes-only-odesza-kansas-city-tickets-10-13-2023/event/151612080/?q...

 

https://tix.axs.com/nZA9NwAAAADXqy4rAwAAAABo%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2...

 

Thank you 

 

Screenshot 2023-10-02 220643.png

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing AVENIDA SOUTH GARAGE SECTION on Stubhub Parking map for the following event:

 

Depeche Mode Parking

Toyota Center - TX Parking

Houston, TX

Wed, Oct 04, 2023, 7:01 PM

 

Stubhub Link:

Depeche Mode Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing AVENIDA SOUTH GARAGE SECTION in Stubhub parking map for the following event:

Alejandro Fernandez Parking

Toyota Center - TX Parking

Houston, TX

Fri, Oct 06, 2023, 9:01 PM

 

Stubhub Link:

Alejandro Fernandez Tickets - StubHub

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in to add the PARKING MAP for this event and add:
MAGENTA LOT
RED LOT
YELLOW LOT

Event: Pink Parking
Venue: T-Mobile Center Parking
Date: Fri, Oct 27, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-pink-kansas-city-tickets-10-27-2023/event/151484592/?cli...

Primary Link: https://tix.axs.com/nZA9NwAAAAAWwyMqAwAAAABp%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2... sdfa.png

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please update event name on StubHub as Jhene Aiko 12/02/2023  not a Prepaid  Pass  Only as showing at this moment.  Below is a primary link for reference of the show:

 

 

https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B

 

 

Thanks,

Jona

Reply
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mrapt102
Rookie
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to make the map interactive (clickable) for below event:

 

Event Name: How the Grinch Stole Christmas
Venue: Pioneer Center for the Performing Arts, Reno, NV
Event Date & Time: Nov 21, 2023, 7:00 PM


Stubhub Link: https://www.stubhub.com/how-the-grinch-stole-christmas-reno-reno-tickets-11-21-2023/event/152387876/?
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=Grinch&BOpar...

 

Thank you!

 

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

 Hi Team,


Seeking your assistance to update the event name to Jhene Aiko for below event:

 

Event Name: Jhene Aiko
Venue: Oakland Arena, Oakland, CA
Event Date & Time: Dec 02, 2023, 7:00 PM


Stubhub Link: https://www.stubhub.com/jhene-aiko-oakland-tickets-12-2-2023/event/152361464/
Primary Link: https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B

 

Thank you!

 

Reply
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Indiana_Jones
Pit Crew

Re: Map Errors on Site

This is the 4th time contacting Stubhub to add the correct seating chart for the Kane Brown shows in Tampa, FL on Fri May 31, and Sat June 1 at Amalie Arena. Please update the seat map asap. Thank you.

 

https://www.stubhub.com/kane-brown-tampa-tickets-6-1-2024/event/152332822/?quantity=2

 

Ticketmaster: https://www.ticketmaster.com/kane-brown-tampa-florida-06-01-2024/event/0D005F32DD6C1080

Reply
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