cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to make the map interactive (clickable) for below event:

 

Event Name: How the Grinch Stole Christmas
Venue: Pioneer Center for the Performing Arts, Reno, NV
Event Date & Time: Nov 21, 2023, 7:00 PM


Stubhub Link: https://www.stubhub.com/how-the-grinch-stole-christmas-reno-reno-tickets-11-21-2023/event/152387876/?
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=Grinch&BOpar...

 

Thank you!

 

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

 Hi Team,


Seeking your assistance to update the event name to Jhene Aiko for below event:

 

Event Name: Jhene Aiko
Venue: Oakland Arena, Oakland, CA
Event Date & Time: Dec 02, 2023, 7:00 PM


Stubhub Link: https://www.stubhub.com/jhene-aiko-oakland-tickets-12-2-2023/event/152361464/
Primary Link: https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B

 

Thank you!

 

Reply
Loading...
Indiana_Jones
Pit Crew

Re: Map Errors on Site

This is the 4th time contacting Stubhub to add the correct seating chart for the Kane Brown shows in Tampa, FL on Fri May 31, and Sat June 1 at Amalie Arena. Please update the seat map asap. Thank you.

 

https://www.stubhub.com/kane-brown-tampa-tickets-6-1-2024/event/152332822/?quantity=2

 

Ticketmaster: https://www.ticketmaster.com/kane-brown-tampa-florida-06-01-2024/event/0D005F32DD6C1080

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Wheelchair section to Stubhub map for this event:

 

A Boogie Wit Da Hoodie
Upstate Medical University Arena at Oncenter | Syracuse, NY
Sun, Oct 15, 2023, 8:00 PM

 

https://www.ticketmaster.com/a-boogie-wit-da-hoodie-me-syracuse-new-york-10-15-2023/event/00005EEDA1...

 

https://www.stubhub.com/a-boogie-wit-da-hoodie-syracuse-tickets-10-15-2023/event/152062465/?quantity...

 

Thank you

 

Screenshot 2023-10-03 153414.png

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

We are making a follow up to add AVENIDA SOUTH GARAGE on this event:

Event: Depeche Mode Parking
Venue: Toyota Center - TX Parking
Date: Wed, Oct 04, 2023, 7:01 PM

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

We are making a follow up to add AVENIDA SOUTH GARAGE on this event:

Event: Alejandro Fernandez Parking
Venue: Toyota Center - TX Parking
Date: Fri, Oct 06, 2023, 9:01 PM

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,


We would like to make a follow up to add AVENIDA SOUTH GARAGE for this event:


Event: Jonas Brothers Parking
Venue: Toyota Center - TX Parking
Date: Sat, Oct 07, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-jonas-brothers-houston-tickets-10-7-2023/event/151749611...

Primary Link:  https://www.parkwhiz.com/toyota-center-parking/jonas-brothers-1321174/ 

Mauflores_0-1696389304563.png

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in adding MORGAN LOT for this event:

Event: Tampa Bay Lightning Parking
Venue: Amalie Arena Parking
Date: Thu, Oct 05, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-florida-panthers-tampa-tickets-10-5-2023/event/151966562...

Primary Link:  https://www.parkwhiz.com/amalie-arena-parking/nhl-preseason-florida-panthers-at-tampa-bay-lightning-... 

Mauflores_0-1696390883796.png

 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the parking map and update the CAMRY LOT NORTH and CAMRY LOT SOUTH into CAMRY LOT only:

Event: The Eagles Parking
Venue: Ball Arena Parking
Date: Thu, Oct 05, 2023, 7:31 PM

Primary Link: https://www.parkwhiz.com/ball-arena-parking/eagles-the-long-goodbye-1339117/ 

Mauflores_0-1696394775551.png

 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the parking map and update the CAMRY LOT NORTH and CAMRY LOT SOUTH into CAMRY LOT only:

Event: The Eagles Parking
Venue: Ball Arena Parking
Date: Fri, Oct 06, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-eagles-denver-tickets-10-6-2023/event/152038407/?quantit...

Primary Link: https://www.parkwhiz.com/ball-arena-parking/eagles-the-long-goodbye-1340319/ 

Mauflores_0-1696396749320.png

 



Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here