Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Disney on Ice Parking 10/22/23 3PM

Kindly update the parking event map. Please refer to the image below:

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-spokane-tickets-10-22-2023/...

Link to the event from the primary ticket provider;

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

[lotus_gaymarie]

Event: Disney on Ice Parking 10/21/23 3PM

Kindly update the parking event map. Please refer to the image below:

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-spokane-tickets-10-21-2023/...

Link to the event from the primary ticket provider;

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

[lotus_gaymarie]

Event: Disney on Ice Parking 10/21/23 7PM

Kindly update the parking event map. Please refer to the image below:

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-spokane-tickets-10-21-2023/...

Link to the event from the primary ticket provider;

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

[lotus_gaymarie]

Event:

Dave Chappelle Parking

Amway Center Parking | Orlando, FL

Thu, Nov 02, 2023, 7:31 PM

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-dave-chappelle-orlando-tickets-11-2-2023/event/152307764...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/parking-dave-chappelle-orlando-florida-11-02-2023/event/22005F2B9DA5C2D...

[lotus_gaymarie]

Event: Merrily We Roll Along 8pm 11/24/23

Kindly update the event amp and interchange the section name for Orchestra RIght and Orchestra Left.

Link to the event on StubHub.com:

https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-24-2023/event/151604241/?...

Link to the event from the primary ticket provider:

https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/2F504EB5-43EC-443B-A23D-BA0A6...

[lotus_gaymarie]

Event: Mariah Carey 12/17/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com: 

https://www.stubhub.com/mariah-carey-new-york-tickets-12-17-2023/event/152386020/?priceOption=1,830,...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/mariah-carey-merry-christmas-one-and-new-york-new-york-12-17-2023/event...

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive for the event below:

Vasantotsav

Benaroya Hall - Nordstrom Recital Hall | Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Dave Chappelle Parking

Amway Center Parking|Orlando, FL

Thu, Nov 02, 2023, 7:31 PM

https://www.stubhub.com/parking-passes-only-dave-chappelle-orlando-tickets-11-2-2023/event/152307764...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive for the event below:

Chappell Roan (Rescheduled from 11/4)

24 Oxford|Las Vegas, NV

Sun, Nov 05, 2023, 8:00 PM

https://www.stubhub.com/chappell-roan-las-vegas-tickets-11-5-2023/event/152283194/?

Thank you!

[mariefe_madrid]

Hi Team,

Requesting Upper Balcony B to be interactive for this event:

Oregon Symphony - Cypress Hill

Arlene Schnitzer Concert Hall|Portland, OR

Wed, Oct 18, 2023, 7:30 PM

https://www.stubhub.com/oregon-symphony-portland-tickets-10-18-2023/event/152160484/

Thank you!