Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Hi Team,

Please add the following sections to the StubHub map (see photo for reference:
- Preferred Tables for 2
- Preferred Tables for 4
- GA Table for 2
- GA Table for 4
- GA Table for 8

Rene Vaca (18+ Event)
Laugh Out Loud Comedy Club | San Antonio, TX
Sat, Mar 16, 2024, 9:30 PM

https://www.ticketweb.com/event/ren-vaca-laugh-out-loud-comedy-club-tickets/13631528

Thank you

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and add YELLOW LOT for this event:

Event: Jason Aldean Parking
Venue: T-Mobile Center Parking
Date: Thu, Oct 12, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-jason-aldean-kansas-city-tickets-10-12-2023/event/151469...

Primary Link:  https://tix.axs.com/nZA9NwAAAAAG4CcqAwAAAAAr%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2... 

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Mannheim Steamroller Christmas

Arlene Schnitzer Concert Hall|Portland, OR

Fri, Nov 24, 2023, 7:30 PM

https://www.stubhub.com/mannheim-steamroller-north-charleston-tickets-11-24-2023/event/152082629/?qu...

https://tickets.orsymphony.org/5636/5637

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Ministry (21+ Event)

Showbox SODO|Seattle, WA

Sat, Mar 02, 2024, 7:00 PM

https://www.stubhub.com/ministry-seattle-tickets-3-2-2024/event/152387277/?priceOption=1,179,5555

https://tix.axs.com/1CImDwAAAAB7hfGJAwAAAABk%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FYUwD%2f%2f%2f%2f%2f%2f%...

Thank you!

[ldrtix]

EVENT NAME: JO KOY

EVENT DATE: 1/20/24

Stubhub: https://www.stubhub.com/jo-koy-miami-tickets-1-20-2024/event/152414751/

Primary: https://www.ticketmaster.com/jo-koy-world-tour-miami-florida-01-20-2024/event/0D005F472D3C36C2?refer...

[lotus_gaymarie]

Hi Team,
Please update the map on Stubhub for the below event.

Ride Podcast - Benito Skinner and Mary Beth Barone
El Rey Theatre Los Angeles
Los Angeles, CA
Sat, Nov 18, 2023, 10:15 PM

Primary Link : https://www.axs.com/events/506475/ride-podcast-2nd-show-added-tickets

Stubhub Link: https://www.stubhub.com/podcast-the-ride-los-angeles-tickets-11-18-2023/event/152413011/?

[acmp]

Hi Team!

Requesting to make stubhub map interactive

primary link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-13-2024/even...

stubhub link: https://www.stubhub.com/secure/search?q=ringling%20bros%20&sellSearch=false

Thanks!

[ilconto]

For all the St. John's Mens Basketball games at Madison Square Garden you are missing the courtside VIP sections.  I want to sell my tickets and They are row AA of VIP12 Section.

The first event with this problem is 

Michigan Wolverines at St. John;s Red Storm Basketball 

Madison Square Garden, New York NY

November 13, 2023

https://www.stubhub.com/st-johns-red-storm-basketball-new-york-tickets-11-13-2023/event/152245893/

Below is a seat map that contains the VIP sections:

https://www.ticketsmarter.com/e/st-johns-red-storm-vs-michigan-wolverines-tickets-new-york-11-13-202...

[websales]

Scotty McCreery @ Hobart Arena, Troy, OH Fri 1/26/24 @ 7 PM

The exact layout of the floor and stage is available. Please update accordingly.

SH Link: https://www.stubhub.com/scotty-mccreery-troy-tickets-1-26-2024/event/152424602/?sections=&ticketClas...

Correct Map: https://www.etix.com/ticket/p/50156878/scotty-mccreery-troy-hobart-arena?_gl=1*1wmaw2q*_ga*MzY1MDI2M...

[Mauflores]

Hi Team,

We are making a follow up for you to update the Event name on Stubhub for this event.

The information on stubhub website is PREPAID PASS ONLY - Jhene Aiko (Not a Show Ticket). CORRECT NAME should be: Jhene Aiko

Event: Jhene Aiko
Venue: Oakland Arena
Date: Sat, Dec 02, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/jhene-aiko-oakland-tickets-12-2-2023/event/152361464/?clickref=1011lxRmMCWp&...

Primary Link: https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B