Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting map to be interactive for this event below:

How the Grinch Stole Christmas

Pioneer Center for the Performing Arts|Reno, NV

Wed, Nov 22, 2023, 7:00 PM

https://www.stubhub.com/how-the-grinch-stole-christmas-reno-reno-tickets-11-22-2023/event/152374063/...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Hozier Parking

Moda Center Parking|Portland, OR

Wed, Oct 25, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-hozier-portland-tickets-10-25-2023/event/151580141/?quan...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Rene Vaca (18+ Event)

Laugh Out Loud Comedy Club|San Antonio, TX

Fri, Mar 15, 2024, 9:45 PM

https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/?quantity=2

Thank you!

[mrapt102]

Hello,

Can you please update the map?

EVENT NAME: Nate Bargatze

EVENT DATE: 05/12/24 at 7p

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-greensboro-tickets-5-12-2024/event/152495762/?quantity=2&secti...

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-greensboro-north-carolina-05-12-2024/ev...

Thanks!

[Jfinau]

Event Name: Annie
Event Date/Time: Oct 28 • Sat • 8:00PM • 2023

Map: https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=4820db10-203f-4599-9e91-32b0130a4683

**When seller's go in to list their tickets its not giving theme the option to select the row or seats and it doesn't give them an option to select the correct section, ex. orchestra left/right/center. 

[acmp]

Hi Team!

Requesting update map seat for this event: The Current's 19th Anniversary Celebration 1/26/2024 

primary link: https://www.axs.com/events/508501/the-current-s-19th-anniversary-celebration-tickets

stubhub link: https://www.axs.com/events/508501/the-current-s-19th-anniversary-celebration-tickets

Thanks!

[Kaela]

SAMARA JOY - Sun Feb 25 2024 @ 7PM - Koerner Hall, Toronto Canada

Could you please correct the date of this event asap? 

It's Sunday February 25 2024, NOT Monday February 26.

Here is existing incorrect StubHub link:

https://www.stubhub.ca/samara-joy-toronto-tickets-2-26-2024/event/152468013/

Here's the link and info for accurate date:

https://www.rcmusic.com/events-and-performances/samara-joy-(2)

February 25, 2024 | 7:00 PM

Koerner Hall, Royal Conservatory of Music, Toronto, On, Canada

Thanks!

[acmp]

Hi team!

requesting to update map seat on this event: Dax 10/26/23

primary link: https://concerts.livenation.com/dax-denver-colorado-10-26-2023/event/1E005EF5F57A62EA

vivid link: https://www.vividseats.com/dax-tickets-denver-marquis-theater---co-10-26-2023--concerts-rap-hip-hop/...

Thanks!

[Kaela]

INCORRECT MAP - MIKE BIRBIGLIA TORONTO CANADA

Fri • May 17, 2024 • 7:00 PM

Elgin and Winter Garden Theatre Centre, Toronto

https://www.ticketmaster.ca/mike-birbiglia-please-stop-the-ride-toronto-ontario-05-17-2024/event/100...

StubHub Listing is inaccurate:

https://www.stubhub.ca/mike-birbiglia-toronto-tickets-5-17-2024/event/152491990/?quantity=2

Correct seating plan should be exact same as Pete Davidson, exact same venue:

https://www.stubhub.ca/pete-davidson-toronto-tickets-11-11-2023/event/152322159/?quantity=2

[katzbautista08]

Event Name: Dave Chappelle Parking 
Event Date: 10/29/23
Issue to Resolve: Please update map and change GREEN LOT section to Morgan Lot
Primary Map Link: https://www.parkwhiz.com/amalie-arena-parking/dave-chappelle-live-1360650/ 
Screenshot of SH error: 

Thanks!