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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

 

Rene Vaca (18+ Event)

Laugh Out Loud Comedy Club|San Antonio, TX

Fri, Mar 15, 2024, 9:45 PM

 

https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/?quantity=2

Thank you!

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mrapt102
Rookie

Re: Map Errors on Site

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Jfinau
Stubber

Re: Map Errors on Site

Event Name: Annie
Event Date/Time: Oct 28 • Sat • 8:00PM • 2023

 

Map: https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=4820db10-203f-4599-9e91-32b0130a4683

 

**When seller's go in to list their tickets its not giving theme the option to select the row or seats and it doesn't give them an option to select the correct section, ex. orchestra left/right/center. 


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acmp
Rookie

Re: Map Errors on Site

Hi Team!

Requesting update map seat for this event: The Current's 19th Anniversary Celebration 1/26/2024 

primary link: https://www.axs.com/events/508501/the-current-s-19th-anniversary-celebration-tickets

stubhub link: https://www.axs.com/events/508501/the-current-s-19th-anniversary-celebration-tickets

Thanks!

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Kaela
Zamboni Driver

Re: Map Errors on Site

SAMARA JOY - Sun Feb 25 2024 @ 7PM - Koerner Hall, Toronto Canada

Could you please correct the date of this event asap? 

It's Sunday February 25 2024, NOT Monday February 26.

Here is existing incorrect StubHub link:

https://www.stubhub.ca/samara-joy-toronto-tickets-2-26-2024/event/152468013/

Here's the link and info for accurate date:

https://www.rcmusic.com/events-and-performances/samara-joy-(2)

February 25, 2024 | 7:00 PM

Koerner Hall, Royal Conservatory of Music, Toronto, On, Canada

Thanks!

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acmp
Rookie

Re: Map Errors on Site

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Kaela
Zamboni Driver

Re: Map Errors on Site

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Dave Chappelle Parking 
Event Date: 10/29/23
Issue to Resolve: Please update map and change GREEN LOT section to Morgan Lot
Primary Map Link: https://www.parkwhiz.com/amalie-arena-parking/dave-chappelle-live-1360650/ 
Screenshot of SH error: 

katzbautista08_0-1698294163850.png

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Cirque Dreams Holidaze

Toyota Center - WA|Kennewick, WA

Tue, Dec 19, 2023, 7:00 PM

 

https://www.stubhub.com/cirque-dreams-kennewick-tickets-12-19-2023/event/152082703/?sections=1271125...

https://www.ticketmaster.com/cirque-dreams-holidaze-touring-kennewick-washington-12-19-2023/event/0F...

Thank you!

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Dave Chappelle Parking

Spectrum Center Parking|Charlotte, NC

Thu, Oct 26, 2023, 7:31 PM

 

https://www.stubhub.com/parking-passes-only-dave-chappelle-charlotte-tickets-10-26-2023/event/152234...

https://spectrumcenter.parkmobile.io/events

Thank you!

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