Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[FLCathy]

Please correct listing for Demetri Martin at the Tampa Theatre 2.2.24.

Stubhub listing without reserved seating map: 

https://www.stubhub.com/demetri-martin-tampa-tickets-2-2-2024/event/152430658/?quantity=0

Venue Listing: https://tampatheatre.org/live/demetri-martin-the-joke-machine-tour/

Thanks!!!

[Shagg]

Please add row selection to floor section E for event below:

Blake Shelton
March 23, 2024
Glendale, AZ
Desert Diamond Arena

https://www.ticketmaster.com/blake-shelton-back-to-the-honky-glendale-arizona-03-23-2024/event/19005...

[TeamStubHub1]

Thanks for the heads up on this! We'll get the details sent to our mapping team right away. 

[mariefe_madrid]

Hi Team,

Requesting to add 6,7,8 section on the map for the event below:

TobyMac

Spokane Arena|Spokane, WA

Thu, Feb 22, 2024, 7:00 PM

https://www.stubhub.com/tobymac-spokane-tickets-2-22-2024/event/152310050/?sections=398364&ticketCla...

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN24%3AE...

Thank you!

[BaM33]

Ministry and Gary Numan Tickets (Rescheduled from 06 Feb 2024)

Mar 01 • Fri • 7:00PM • 2024

Roseland Theater, Portland, OR, USA

 

 

Seat map should include balcony seating but doesn't. How can i list my balcony tickets otherwise ? 

[TeamStubHub1]

Thank you so much for the heads up on this! We'll follow up with our events team to get this updated as soon as possible.

[hirebrad]

All events at North Island Credit Union have the 203 Club Level like the Noah Kahan event.

https://www.stubhub.com/noah-kahan-chula-vista-tickets-6-18-2024/event/152333761/?quantity=2

Fuerza is wrong

https://www.stubhub.com/fuerza-regida-chula-vista-tickets-11-22-2023/event/152460941/?quantity=2

NKOTB is wrong

https://www.stubhub.com/new-kids-on-the-block-chula-vista-tickets-7-7-2024/event/152525847/?quantity...

There are others from this year that I didn't post, but it is every event, they have season tix for the Club section, so we have all shows. 

[angeldulce18]

Hi Team,

Please add missing MORGAN LOT Section on Stubhub parking event map for the following event:

Romeo Santos Parking

Amalie Arena Parking

Tampa, FL

Wed, Nov 15, 2023, 7:01 PM

Stubhub Link:

Romeo Santos Tickets - StubHub

[ldrtix]

UFC Austin 12/2

Floor section isn't mapping.

https://www.stubhub.com/ufc-ultimate-fighting-championship-austin-tickets-12-2-2023/event/152529463

https://www.ticketmaster.com/ufc-fight-night-austin-texas-12-02-2023/event/3A005F3D9CFC21CD

[ldrtix]

The floor sections are labeled as FLR1, FL2, FL3, etc., not just 1,2,3, etc.

Please fix since my tickets aren't mapping.