- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hello,
Can you please have the floor updated for the following event:
EVENT NAME: The Trilogy Tour
EVENT DATE: 02/29/24 at 7p
STUBHUB MAP: https://www.stubhub.com/enrique-iglesias-raleigh-tickets-2-29-2024/event/152602195/?quantity=4§i...
PRIMARY MAP: https://www.ticketmaster.com/enrique-iglesias-pitbull-ricky-martin-the-raleigh-north-carolina-02-29-...
Thanks!
seating chart for Hozier in Billings MT on Aug 27th 2024 is not even remotely accurate. Attached is copy of accurate seating chart
Hi Team,
Kindly update Section name from Grand Left to Grand Tier Left and Grand Right to Grand Tier Right to match the Section name on the primary market for this Event Nightmare Before Christmas 12/10/2023 .
Please see link below for reference:
https://cart.houstonsymphony.org/12302/12303
Thanks,
Jona
Floor seating is wrong.
Sections on Ticketmaster are Right to Left 101, 102 and 103
On StubHub it is listed as 100,101 and 102.
YOU HAVE A GENERAL ADMISSION MAP ONLY FOR THE OAK RIDGE BOYS RYMAN AUDITORIUM, NASHVILLE TN TUESDAY DECEMBER 12. BELOW IS THE LINK TO CORRECT MAP
Event:
Creed Parking
Ameris Bank Amphitheatre Parking | Alpharetta, GA
Wed, Sep 25, 2024, 7:01 PM
Kindly add these parking sections:
Lot A
Lot B
Lot C
VIP Lot
Link to the event from the primary ticket provider:
Thanks!
wrong map for shane gillis milwaukee wisconsin 930 PM show on January 27th 2024.
Issue: StubHub map incorrectly showing "GA" as the only section, should be full in-the-round arena concert layout.
Event Name: Travis Scott - Montreal, QC, Canada
Event Date: Jan 09, 2024
Link to Event on StubHub: https://www.stubhub.ca/travis-scott-montreal-tickets-1-9-2024/event/152583144/
Link to CORRECT Map: https://www.ticketmaster.ca/event/31005F63E5074786
**Note: The link for the correct map leads to Ticketmaster, where sold out sections are greyed out. So, please note the show is in the round, and all visible sections, whether grayed out or not, are a part of the venue map layout for this event.
Hi Team,
Please add stubhub map for this event.
Orlando Magic Parking
Fri, Dec 01, 2023, 7:01 PM
Amway Center Parking | Orlando, FL
Stubhub link: https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-12-1-2023/event/151768714/
primary link:
Thanks,
Quiennie
i Team,
Please add stubhub map and add section Geico Garage for this event.
Orlando Magic Parking
Fri, Dec 01, 2023, 7:01 PM
Amway Center Parking | Orlando, FL
Stubhub link: https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-12-1-2023/event/151768714/
primary link:
Thanks,
Quiennie