Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding the parking map for this event:

Event:Dave Chappelle Parking
Venue: Moda Center Parking
Date: Thu, Dec 07, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-dave-chappelle-portland-tickets-12-7-2023/event/15241487...

Primary Link:  https://www.parkwhiz.com/moda-center-parking-2/dave-chappelle-live-1372839/ 

[angeldulce18]

Hi Team,

Please update missing seating map for the following event:

Disney On Ice: Find Your Hero
Simmons Bank Arena
North Little Rock, AR

Sat, Apr 13, 2024, 11:00 AM

Stubhub Link:

Disney On Ice Wayfinding with Moana Tickets - StubHub

Primary Link:

Disney On Ice presents Find Your Hero Tickets Apr 13, 2024 11:00 AM North Little Rock, AR | Ticketma...

[stlblues]

Chaifetz Arena - AEW Collision
Jan 20 • Sat • 6:00PM • 2024
Chaifetz Arena, Saint Louis, MO, USA

YOU DO NOT HAVE ANY ROWS AVAILABLE EXCEPT ON THE FLOOR!

STUBHUB MAP: https://www.stubhub.com/aew-collision-saint-louis-tickets-1-20-2024/event/152645795/?sections=125060...

TICKETMASTER MAP: https://www.ticketmaster.com/aew-collision-st-louis-missouri-01-20-2024/event/06005F757CD40FA2

[katzbautista08]

Event Name: Lauren Daigle  7:30PM 
Event Date: 12/02/23
Issue to Resolve: Please update the address to "Frost Bank Center Parking"
Primary Map Link: https://www.ticketmaster.com/frost-bank-center-parking-lauren-daigle-san-antonio-texas-12-02-2023/ev...
Screenshot of SH error:  

Thanks!

[RmOropesa]

Hi Team,

Seeking your assistance to update the event map for the below event:

Event Name: Madonna Parking
Venue: Little Caesars Arena Parking|Detroit, MI
Event Date & Time:  Mon, Jan 15, 2024, 8:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-madonna-detroit-tickets-1-15-2024/event/151393163/?estim...

Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/madonna-the-celebration-tour-rescheduled-from-...

[TheOGWong]

The Rolling Stones

Jun 30 • Sun • 8:00PM • 2024

Soldier Field, Chicago, Illinois, USA

https://www.stubhub.com/the-rolling-stones-chicago-tickets-6-30-2024/event/152666366/

 

Correct Map: https://www.axs.com/events/519203/rolling-stones-tickets

There is no Pit 1/Pit 2. There is Pit A/Pit B. Please correct.

[websales]

Mac Mcanally @ Ludlow Garage, Cincinnati, OH Sat 2/25 7:30 PM

Map is showing as a General Admission show, but it is reserved.

StubHub Link: https://www.stubhub.com/mac-mcanally-cincinnati-tickets-2-25-2024/event/152665603/

Primary Link: https://www.ticketmaster.com/mac-mcanally-cincinnati-ohio-02-24-2024/event/16005F757C230CD5

[Mauflores]

Hi Team,

Asking for your assistance in making a follow up to update map and add GENERAL LOT parking for event:

Event: Mariah Carey Parking
Venue: Wells Fargo Center Philadelphia Parking
Date: Wed, Dec 13, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-mariah-carey-philadelphia-tickets-12-13-2023/event/15238...

Primary Link: https://www.ticketmaster.com/parking-mariah-carey-christmas-philadelphia-pennsylvania-12-13-2023/eve... 

[Mauflores]

Hi Team,

Seeking your assistance to rename Green Lot and Teal Lot to Morgan Lot event map for below event:

Event Name: Nate Bargatze Parking
Venue: Amalie Arena Parking, Tampa, FL
Event Date & Time: Dec 09, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-nate-bargatze-tampa-tickets-12-9-2023/event/152180795/
Primary Link: https://www.parkwhiz.com/amalie-arena-parking/nate-bargatze-the-be-funny-tour-1316301/

[lotus_gaymarie]

Dave Chappelle Parking 12/7/23

Hi Team,

Please, kindly upadte and add section GARDEN GARAGE for the below event.

Dave Chappelle Parking
Moda Center Parking
Portland, OR
Thu, Dec 07, 2023, 7:31 PM

Primary Link: https://www.parkwhiz.com/moda-center-parking-2/dave-chappelle-live-1372839/