Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RmOropesa]

Hi Team,

Seeking your assistance to add General Parking and Premier Parking section for the event map below:

Event Name: The Avett Brothers Parking
Venue: PNC Arena Parking|Raleigh, NC 
Event Date & Time:  Sun, Dec 31, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-the-avett-brothers-raleigh-tickets-12-31-2023/event/1522...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/the-avett-brothers-with-special-guest-marcus-king-13548...

[RmOropesa]

Hi Team,

Seeking your assistance to update the event time for the below event:

Event Name: Samara Joy
Venue: Kimmel Center - Miller Theater|Philadelphia, PA
Event Date & Time: Fri, Dec 22, 2023, 5:00 PM

Stubhub Link: https://www.stubhub.com/samara-joy-philadelphia-tickets-12-22-2023/event/152039394/?sections=891850%...

Primary Link: https://www.kimmelculturalcampus.org/events-and-tickets/2023-24/kcp/samara-joy/

[Lafayette]

wrong event dates 3 days of savanna bananas in indianapolis at victory field you only have the 27th and 29th of june game also on 28th there are three types of tickets open seating lower   open seating upper and vib tickets could you please correct this it would be nice to be able to get them for christmas

https://thesavannahbananas.com/events/month/2024-06/

[lotus_gaymarie]

Event:

Cirque Dreams Holidaze

Kimmel Center - Miller Theater | Philadelphia, PA

Wed, Dec 27, 2023, 5:00 PM

Kindly add Orchestra Pit on the event map.

Link to the event on StubHub.com:

https://www.stubhub.com/cirque-dreams-holidaze-philadelphia-tickets-12-27-2023/event/151971122/?sect...

Link to the event from the primary ticket provider:

https://www.kimmelculturalcampus.org/events-and-tickets/2023-24/broadway/cirque-dreams-holidaze/

Thanks!

[mrapt102]

Hello,

Can you please update your map to reflect the floor on the primary?

EVENT NAME: Queens of the Stone Age

EVENT DATE: 4/14/24 at 730p

STUBHUB LINK: https://www.stubhub.com/queens-of-the-stone-age-quebec-tickets-4-14-2024/event/152694854/?quantity=4

PRIMARY LINK: https://www.ticketmaster.ca/queens-of-the-stone-age-the-quebec-quebec-04-14-2024/event/31005F7DB8263...

THANK YOU!!!

[katzbautista08]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: El Alfa Parking
Venue: Amway Center Parking, Orlando, FL
Event Date & Time: Dec 10, 2023, 8:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-el-alfa-orlando-tickets-12-10-2023/event/151868543/?
Primary Link: https://www.ticketmaster.com/parking-el-alfa-orlando-florida-12-10-2023/event/22005EC2B5AAD265

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor in the primary?

EVENT NAME: Burna Boy

EVENT DATE: 3/14/24 at 8p

STUBHUB LINK:  https://www.stubhub.com/burna-boy-new-orleans-tickets-3-14-2024/event/152694907/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/burna-boy-i-told-them-tour-new-orleans-louisiana-03-14-2024/event/1B005...

THANK YOU!!!

[lotus_gaymarie]

Kindly add General Admission 21+ and eneral Admission Under 21 on the event map

Event:
Flogging Molly
Boulder Theater | Boulder, CO
Tue, Mar 12, 2024, 8:00 PM

Link to the event on StubHub.com:

https://www.stubhub.com/flogging-molly-boulder-tickets-3-12-2024/event/152595232/

Link to the event from the primary ticket provider:
https://www.axs.com/events/509119/flogging-molly-with-amigo-the-devil-gen-and-the-degenerates-ticket...

Thanks!

[Indiana_Jones]

For Pink or "P!nk in Miami on Nov 23 at loanDepot Park, please allow sellers to list the row numbers for sections A6 and A4. It currently doesn't let you select a row. Please fix this asap. Thank you.

https://www.stubhub.com/p-nk-miami-tickets-11-23-2024/event/152691996/?quantity=2

[mrapt102]

Hello,

Can you please have your map updated so the floor matches the Primary?

EVENT NAME: Justin Moore

EVENT DATE: 2/10/24 at 730p

STUBHUB LINK: https://www.stubhub.com/justin-moore-dodge-city-tickets-2-10-2024/event/152701077/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/justin-moore-dodge-city-kansas-02-10-2024/event/06005F85ED134109

THANK YOU!!!