Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[dkozar]

Map error for Pink at Dodger Stadium on September 15.   Field sections not correct :

https://www.stubhub.com/p-nk-los-angeles-tickets-9-15-2024/event/152692129/?quantity=2&sections=8462...

https://www.ticketmaster.com/pnk-summer-carnival-2024-los-angeles-california-09-15-2024/event/0B005F...

[tjstraight24]

Please change the map on your site for

Nate Bargatze

January 28, 2024

Rogers Arena - Vancouver BC

Incorrect map on StubHub

Nate Bargatze Tickets - StubHub

Correct map on Ticketmaster

Nate Bargatze: The Be Funny Tour Tickets Jan 28, 2024 Vancouver, BC | Ticketmaster

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Andrea Bocelli Parking  08:00 PM
Event Date: 02/14/2024
Issue to Resolve: Please add Stubhub map for this event
Primary Map Link: https://www.parkwhiz.com/pnc-arena-parking-3/andrea-bocelli-2024-valentine-s-tour-1367487/
Screenshot of SH error: 

Thanks!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Ringling Bros B&B Circus Parking
Venue: Amway Center Parking, Orlando, FL
Event Date & Time: Jan 14, 2024, 1:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-orlando-orlan...
Primary Link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-14-2024/even...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Ringling Bros B&B Circus Parking
Venue: Amway Center Parking, Orlando, FL
Event Date & Time: Jan 14, 2024, 5:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-orlando-orlan...
Primary Link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-14-2024/even...

Thank you!

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Hozier Parking
Venue: Amway Center Parking|Orlando, FL
Event Date & Time: Wed, May 08, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-hozier-orlando-tickets-5-8-2024/event/152580728/?quantit...
Primary Link: https://www.ticketmaster.com/parking-hozier-orlando-florida-05-08-2024/event/22005F63B9EB168D

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Cirque Du Soleil Crystal Parking
Event Date: 1/6/23 
Issue to Resolve: Please update map to be clickable and interactive
Primary Map Link: https://www.parkwhiz.com/little-caesars-arena-parking/cirque-du-soleil-crystal-1334332/
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

Event is General Admission. Please update stubhub map and add section GA 21+ and GA under 21 for this event:

Event:

Yo La Tengo (Rescheduled from 9/23/2023)

Fri, Feb 16, 2024, 8:00 PM

Boulder Theater|Boulder, CO

Stubhub link: https://www.stubhub.com/yo-la-tengo-boulder-tickets-2-16-2024/event/152245390/

primary link: https://www.axs.com/events/488919/yo-la-tengo-tickets

Thanks,

Quiennie

[TheOGWong]

Event Name: Cody Johnson Credit One Stadium | Charleston, SC 

Event Date: 9/21/2024

Link to the event on our site: Stubhub - Cody Johnson 9/21/24

A link to a correct map (if you have one): Ticketmaster

SH map is missing the Pit sections for this event.

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: LetterKenny Live

EVENT DATE: 2/8/24 at 8p

STUBHUB LINK: https://www.stubhub.com/a-night-of-stand-up-comedy-halifax-tickets-2-8-2024/event/152720422/?quantit...

PRIMARY LINK: https://www.ticketmaster.ca/letterkenny-presents-a-night-of-standup-halifax-nova-scotia-02-08-2024/e...

THANK YOU!!!!