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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

The Avett Brothers Parking

PNC Arena Parking Raleigh, NC

Sun, Dec 31, 2023, 8:01 PM

 

No map on site

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-the-avett-brothers-raleigh-tickets-12-31-2023/event/1522...

 


Link to the event from the primary ticket provider:
https://www.parkwhiz.com/pnc-arena-parking-3/the-avett-brothers-with-special-guest-marcus-king-13548...

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Mariah the Scientist

The Strand Ballroom and Theatre - RI Providence, RI

Fri, Apr 05, 2024, 7:00 PM

 

Kindly update the event map - please exclude Balcony sections.

 

Link to the event on StubHub.com:

https://www.stubhub.com/mariah-the-scientist-providence-tickets-4-5-2024/event/152677449/


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/57122979/mariah-the-scientistto-be-eaten-alive-tour-providence-the-str...

 

Thanks!

Reply
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matti58
Goalie

Re: Map Errors on Site

Hello.  Stubhub incorrectly has two event pages for the same Adam Ant show on March 27 in Indianapolis:

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152738598/

 

Could you please collapse them into one event page?  Thanks.

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map on the Stubhub for the event below:

Bulls Bands and Barrels

Kentucky Horse Park|Lexington, KY

Sat, Feb 10, 2024, 7:00 PM

 

https://www.stubhub.com/bulls-bands-and-barrels-lexington-tickets-2-10-2024/event/152809822/?quantit...

https://www.itickets.com/register/new/476139?

Thank you!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to match the seated primary?

 

EVENT NAME: Limp Bizkit

EVENT DATE: 07/26/24 at 630p

 

STUBHUB LINK: https://www.stubhub.com/loserville-bethel-tickets-7-26-2024/event/152692381/?quantity=0&sections=601...

 

PRIMARY LINK: https://www.ticketmaster.com/loserville-2024-limp-bizkitbonesn8nofacecorey-feldmanriff-raff-bethel-n...

 

THANK YOU!!!

Reply
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websales
Rookie

Re: Map Errors on Site

Brian Regan @ McCoy Center, New Albany, OH Tue 4/9/2024 7:30 PM

 

Your map is missing Pit Center, Pit Left and Pit Right.

 

StubHub Link (missing pit): https://www.stubhub.com/brian-regan-new-albany-tickets-4-9-2024/event/152804799/

 

Primary: https://my.cbusarts.com/6567?queueittoken=e_cbusarts~q_f3dc0e0b-7228-45bd-9c04-ddaa87a7d0f4~ts_17042...

Reply
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websales
Rookie

Re: Map Errors on Site

Reply
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websales
Rookie

Re: Map Errors on Site

Dustin Lynch @ MegaCorp Pavilion, Newport, KY Sat 4/27/24 6:30 PM

 

The GA Pit is not interactive on your map. Please update so customers can quickly find tickets they are looking to purchase.

 

SH Link: https://www.stubhub.com/dustin-lynch-newport-tickets-4-27-2024/event/152338596/?sections=&ticketClas...

 

Primary: https://tix.axs.com/cMu3DQAAAABHy4KVAAAAAAA5%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FYUwD%2f%2f%2f%2f%2f%2f%...

 

Reply
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TheOGWong
Zamboni Driver

Re: Map Errors on Site

Event Name: Cody Johnson at Fifth Third Bank Stadium (Kennesaw, GA)

Event Date: 6/29/2024

Stubhub Link

 

The box office has confirmed that the VIP Pit section is one large section despite there being 4 sections on their website. Please update the VIP Pit section accordingly as one large section. Communication with box office below:

TheOGWong_0-1704217233607.png

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requested to add PAM IORIO PARKING GARAGE section on the map and for map to be interactive.

Kane Brown Parking

Amalie Arena Parking|Tampa, FL

Sat, Jun 01, 2024, 7:01 PM

Reply
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