StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou · ‎01-14-2024

Hi team,

Please, update map:
Event name: TommyInnit
Venue: Stage AE, Pittsburgh, PA
Date: April 13, 2024, 7:00 PM

Stubhub link: https://www.stubhub.com/tommyinnit-pittsburgh-tickets-4-13-2024/event/152737333/

Primary ticket provider link: https://www.axs.com/events/520565/tommyinnit-tickets

pmarenson · ‎01-15-2024

Please put up seating map for the following:

Sierra Ferrell

The Sound, Del Mar, CA

3/9/24 8PM

https://www.stubhub.com/sierra-ferrell-del-mar-tickets-3-9-2024/event/152567803/

TM Link-

https://www.ticketmaster.com/sierra-ferrell-shoot-for-the-moon-del-mar-california-03-09-2024/event/0...

lotustixmalou · ‎01-16-2024

NO MAP ON SITE:

Event name: Take3
Stubhub link: https://www.stubhub.com/take3-eau-claire-tickets-3-12-2024/event/152318509/
Primary ticket provider link: https://www.axs.com/events/492885/take3-tickets

Indiana_Jones · ‎01-16-2024

For Blake Shelton in Detroit on Fri Feb 23 and Tacoma on Fri March 15, please take a look at the Floor Sections. There are 2-3 floor sections in which are harder to select from because they are white (not purple). It appears there are no seats for these sections when there are. Please fix this asap. I have contacted Stubhub a couple times about this. Thank you

https://www.stubhub.com/blake-shelton-detroit-tickets-2-23-2024/event/152464063/?quantity=2&sections...

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2

TeamStubHub1 · ‎01-16-2024

Hi there! Apologies for any confusion with the map on-site. Looking into this, these maps appear differently on our end. Can you please try another device, or clearing your cache and cookies?