Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pr]

Your map listed is completely wrong.  Here is link to correct map.

https://www.vividseats.com/nate-bargatze-tickets-springfield-great-southern-bank-arena-6-28-2024--th...

[pr]

correct link since you have the wrong map up.  thanks

https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-toledo-ohio-06-15-2024/event/0800603199...

[pmarenson]

Please add the Pit section for the following event:

Bayside

The Wiltern, Los Angeles, CA

4/17/24 7PM

https://www.stubhub.com/bayside-los-angeles-tickets-4-17-2024/event/152952754/?quantity=2

https://concerts.livenation.com/bayside-the-worse-things-than-being-los-angeles-california-04-17-202...

[websales]

Switch @ Ludlow Garage, Cincinnati, OH Fri 3/15/24 7:30 PM

Show is reserved, not GA.

SH Link: https://www.stubhub.com/switch-cincinnati-tickets-3-15-2024/event/152955433/

Primary Link: https://www.ticketmaster.com/switch-cincinnati-ohio-03-15-2024/event/16006036A77422A0

[websales]

David Ross @ Ludlow Garage, Cincinnati, OH Sat 10/12/24 7:30 PM

Map is reserved seating not GA.

SH Link: https://www.stubhub.com/david-cross-cincinnati-tickets-10-12-2024/event/152955418/

Primary Link: https://www.ticketmaster.com/david-cross-cincinnati-ohio-10-12-2024/event/16006036AA6D234E

(This does not pertain to mapping, but this is the David Cross Band not the comedian, who is pictured on your page)

[pmarenson]

Please put up the correct map for the following:

Bad Gyal

the Novo, Los Angeles, CA

6/1/24 8PM

https://www.stubhub.com/bad-gyal-los-angeles-tickets-6-1-2024/event/152956203/?sections=1588174&tick...

Primary:

https://www.axs.com/events/526590/bad-gyal-tickets

[mrapt102]

Hello,

Can you please update the floor map to reflect the primary?

EVENT NAME: Billy Currington

EVENT DATE: 4/26/24 at 7p

STUBHUB LINK: https://www.stubhub.com/billy-currington-atlanta-tickets-4-26-2024/event/152942644/?quantity=0

PRIMARY LINK: https://concerts.livenation.com/billy-currington-kip-moore-atlanta-georgia-04-26-2024/event/0E00602C...

THANK YOU!!!

[aldiggity]

map error for ADCC August 17-18 2024  at Tmobile arena doesn't show seats in section 10 row A or section 12 row A or B. Not available as options for tickets to sell. Tickets in these rows are valid.

[Mrpaul]

Doubt, A Parable
February 7, 8 PM (but it seems like this is a problem with all dates)
https://www.stubhub.com/doubt-a-parable-new-york-tickets-2-7-2024/event/152461166/

I cannot list the orchestra section or seat row or number in my listing - the other sections work, just not orchestra. It should offer orchestra right/center/left options plus of course seat row and number

[Birdz320]

This is for Subaru Park, the Philadelphia Union stadium.  They added additional parking lots that haven't been added to StubHub, specifically Lots L & K.  Trying to sell parking passes, thank you.

Philadelphia Union Website MapCurrent StubHub Map