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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pr
Umpire

wrong map for Nate Bargatze springield MO on 6/28/2024

Your map listed is completely wrong.  Here is link to correct map.

 

https://www.vividseats.com/nate-bargatze-tickets-springfield-great-southern-bank-arena-6-28-2024--th...

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pr
Umpire

wrong map for nate bargatze toledo oh june 15th 2024

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pmarenson
Rookie

Re: Map Errors on Site

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websales
Rookie

Re: Map Errors on Site

Switch @ Ludlow Garage, Cincinnati, OH Fri 3/15/24 7:30 PM

 

Show is reserved, not GA.

 

SH Link: https://www.stubhub.com/switch-cincinnati-tickets-3-15-2024/event/152955433/

 

Primary Link: https://www.ticketmaster.com/switch-cincinnati-ohio-03-15-2024/event/16006036A77422A0

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websales
Rookie

Re: Map Errors on Site

David Ross @ Ludlow Garage, Cincinnati, OH Sat 10/12/24 7:30 PM

 

Map is reserved seating not GA.

 

SH Link: https://www.stubhub.com/david-cross-cincinnati-tickets-10-12-2024/event/152955418/

 

Primary Link: https://www.ticketmaster.com/david-cross-cincinnati-ohio-10-12-2024/event/16006036AA6D234E

 

(This does not pertain to mapping, but this is the David Cross Band not the comedian, who is pictured on your page)

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pmarenson
Rookie

Re: Map Errors on Site

Please put up the correct map for the following:

 

Bad Gyal

the Novo, Los Angeles, CA

6/1/24 8PM

 

https://www.stubhub.com/bad-gyal-los-angeles-tickets-6-1-2024/event/152956203/?sections=1588174&tick...

 

Primary:

 

https://www.axs.com/events/526590/bad-gyal-tickets

 

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please update the floor map to reflect the primary?

 

EVENT NAME: Billy Currington

EVENT DATE: 4/26/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/billy-currington-atlanta-tickets-4-26-2024/event/152942644/?quantity=0

 

PRIMARY LINK: https://concerts.livenation.com/billy-currington-kip-moore-atlanta-georgia-04-26-2024/event/0E00602C...

 

THANK YOU!!!

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aldiggity
Backup Singer

Re: Map Errors on Site

map error for ADCC August 17-18 2024  at Tmobile arena doesn't show seats in section 10 row A or section 12 row A or B. Not available as options for tickets to sell. Tickets in these rows are valid.

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Mrpaul
Backup Singer

Re: Map Errors on Site

Doubt, A Parable
February 7, 8 PM (but it seems like this is a problem with all dates)
https://www.stubhub.com/doubt-a-parable-new-york-tickets-2-7-2024/event/152461166/

I cannot list the orchestra section or seat row or number in my listing - the other sections work, just not orchestra. It should offer orchestra right/center/left options plus of course seat row and number
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Birdz320
Backup Singer

Re: Map Errors on Site

This is for Subaru Park, the Philadelphia Union stadium.  They added additional parking lots that haven't been added to StubHub, specifically Lots L & K.  Trying to sell parking passes, thank you.

 

Philadelphia Union Website MapPhiladelphia Union Website MapCurrent StubHub MapCurrent StubHub Map

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