- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Asking for your assistance in updating the FLOOR SECTION for this event. I included an actual map on this request:
Event: Cody Jinks and Turnpike Troubadours
Venue: Matthew Knight Arena
Date: Fri, Mar 08, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/turnpike-troubadours-eugene-tickets-3-8-2024/event/152587078/
Primary Link: https://www.ticketmaster.com/cody-jinks-turnpike-troubadours-eugene-oregon-03-08-2024/event/0F005F69...
Boyz II Men @ Hard Rock Cincinnati Outdoor Arena, Cincinnati, OH Sat 6/22/24 7:30 PM
Map is for the indoor venue at the Hard Rock Cincinnati, but it is at the outdoor venue.
SH Link: https://www.stubhub.com/boyz-ii-men-cincinnati-tickets-6-22-2024/event/152990819/
Primary: https://www.ticketmaster.com/boyz-ii-men-cincinnati-ohio-06-22-2024/event/16006033D81F58F2
Hello,
Can you please have your map updated to the OUTDOOR ARENA?
EVENT NAME: Boyz II Men
EVENT DATE: 6/22/24 at 730p
STUBHUB LINK: https://www.stubhub.com/boyz-ii-men-cincinnati-tickets-6-22-2024/event/152990819/?quantity=0
PRIMARY LINK: https://www.ticketmaster.com/boyz-ii-men-cincinnati-ohio-06-22-2024/event/16006033D81F58F2
THANK YOU!!!
Hello,
Can you please have your map updated to match the primary?
EVENT NAME: Rick Springfield
EVENT DATE: 5/2/24 at 8p
STUBHUB LINK: https://www.stubhub.com/rick-springfield-morton-tickets-5-2-2024/event/152985437/?quantity=0
PRIMARY LINK: https://www.ticketmaster.com/rick-springfield-morton-minnesota-05-02-2024/event/06006038C80552CE
THANK YOU!!!
Hi Team,
Requesting to update map seat for the event below:
Treaty Oak Revival (18+ Event)
Stoneys Rockin Country|Las Vegas, NV
Fri, Mar 15, 2024, 10:00 PM
Treaty Oak Revival Tickets - StubHub
Treaty Oak Revival Tickets | Las Vegas, NV | Stoney's Rockin' Country (etix.com)
Thank you!
Event:
Hi Team,
REQUESTING FOR SH MAPPING
Event Name: Between the Buried and Me 0730PM
Event Date: 3/16/2024
Issue to Resolve: Please update time to 0730PM
Primary Map Link: https://www.axs.com/events/525851/between-the-buried-and-me-presents-the-colors-experience-tickets
Screenshot of SH error:
Thanks!
Hi Team,
Asking for your assistance in updating the information of this event and please add the map, I included a copy of the actual map on this request.
Event:Blackberry Smoke
Venue: 7 Clans First Council Casino Hotel
Date: Fri, May 10, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/blackberry-smoke-newkirk-tickets-5-10-2024/event/152616429/
Primary Link: https://www.ticketstorm.com/event/blackberrysmokeberightheretour/7clanscasinofirstcouncil/newkirk/29...
Map Error - 6.30.24 Pixies/Fiddlers Green Amphitheater
Wrong (SH Map lists ORCH Sections as GA):
https://www.stubhub.com/pixies-modest-mouse-englewood-tickets-6-30-2024/event/152937386/
Correct: