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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT NAME: Bob Dylan

EVENT DATE: 3/21/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/bob-dylan-asheville-tickets-3-21-2024/event/152990956/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/bob-dylan-asheville-north-carolina-03-21-2024/event/2D00603AAD50551C

 

THANK YOU!!!

 

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a GA show?

 

EVENT NAME: Nothing More & Wage War

EVENT DATE: 5/10/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nothing-more-bethlehem-tickets-5-10-2024/event/152985318/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/nothing-more-wage-war-bethlehem-pennsylvania-05-10-2024/event/02006038C...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT NAME: Grupo Duelo

EVENT DATE: 5/17/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/duelo-corpus-christi-tickets-5-17-2024/event/152995861/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/event/3A006033A90D4C16

 

THANK YOU!!!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub event map for the following event:

Amos Lee

The Masonic - San Francisco

San Francisco, CA

Wed, Sep 25, 2024, 7:00 PM

 

Stubhub Link:

Indigo Girls Tickets - StubHub

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in to please add 3 MIAMI CENTRAL GARAGE section for this parking event:

iami Heat Parking
Kaseya Center Parking
Miami, FL
Sun, Feb 04, 2024, 6:01 PM

Primary Link:https://spothero.com/search?kind=event&id=794377&view=dl

Stubhub Link:https://www.stubhub.com/parking-passes-only-miami-heat-miami-tickets-2-4-2024/event/151767986/?quant...

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coop2391
Pit Crew

Re: Map Errors on Site

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Change Orchestra sections to unreserved GA floor:
Blue Oyster Cult
The Eastern, Atlanta, GA
March 22, 2024, 8:30 PM


Stubhub link: https://www.stubhub.com/blue-oyster-cult-atlanta-tickets-3-22-2024/event/152969075/

 

Primary ticket provider link: https://www.axs.com/events/527496/blue-oyster-cult-tickets

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing 3 MIAMI CENTRAL GARAGE Section on the following parking event on Stubhub:

Premio Lo Nuestro Parking

Kaseya Center Parking

Miami, FL

Thu, Feb 22, 2024, 8:01 PM

 

Stubhub Link:

Premio Lo Nuestro Tickets - StubHub

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the event map for the below event:

Event Name: Scott Stapp
Venue: Steelhouse|Omaha, NE
Event Date & Time: Thu, Mar 21, 2024, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/scott-stapp-omaha-tickets-3-21-2024/event/152890836/?sections=1752582&ticket...

Primary Link: https://www.ticketmaster.com/event/20005F92D42115D2?did=loveda

RmOropesa_0-1706932100103.png

 



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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event and add ORCHESTRA TIER section:

Event: Philadelphia Orchestra - Haydn Schubert and Mozart
Venue: Kimmel Center - Verizon Hall Philadelphia, PA
Date: Fri, Apr 05, 2024, 2:00 PM

Stubhub Link: Fri, Apr 05, 2024, 2:00 PM

Primary Link: https://www.philorch.org/SmartSeat/Index?itemNumber=52144#/seatmap Screenshot 2024-02-02 215701.png

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Community Log-In Changes May 1st
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Read about the changes here