StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

krgoff16 · ‎02-07-2024

The posting fields available for this event are incorrect.

https://www.stubhub.com/savannah-bananas-boston-tickets-6-8-2024/event/152406753/?quantity=2

Where are your seats? The only options for Zone "Open Seating" is Section "Open Seating" for the Section Drop down. My seats are "LOWER BOWL - B98 TO B130" but it won't let me post as such.

There's other postings that specify "LOWER BOWL - B98 to B130" but it seems like that is no longer an available option to post!

Please resolve.

Cgrad253 · ‎02-07-2024

Listing for red hot chilli peppers in George Wa is showing the camping map not concert venue

shtickets1 · ‎02-07-2024

The interactive map for Guaranteed Rate Field (Chicago White Sox MLB Team) is not working for all 2024 games. In the interactive map, you cannot click on any sections between 111 - 118 and 146 - 153. If you filter by Zone you can see there are tickets available in those sections. It also looks like there are sections in the outfield and upper deck that are not working the same way. Below is a link to opening day:

https://www.stubhub.com/chicago-white-sox-chicago-tickets-3-28-2024/event/152167997/?quantity=2

ihateut · ‎02-07-2024

https://www.theplayers.com/assets/2024/24pla-parking-map.pdf

The Players Parking from 3/12-3/17

creanier · ‎02-07-2024

- Map Issue - Press Box section is not showing on the Billy Joel seat map. When listing tickets for sale, Press Box (row and seat number) is an option, but not the 7 specific sections (PL1 thru PL7). The seat map for Foo Fighters (link included below) does display the correct Press Box Suite sections on the seat map. Please update right away, as listing tickets in this section do not display to the public. Thank you.

- Event Name - Billy Joel

- Event Date - 5/24/2024

- Link to the event on our site - Billy Joel Tickets - Billy Joel Concert Tickets and Tour Dates - StubHub

- A link to a correct map (if you have one) - Foo Fighters Tickets - StubHub

Mauflores · ‎02-07-2024

Hi Team,

Seeking your assistance to add Section 733 10TH ST (977 G Pl. NW Garage) for below event:

Event Name: Washington Wizards Parking
Venue: Capital One Arena Parking, Washington DC, DC
Event Date & Time: Feb 10, 2024, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-washington-wizards-washington-tickets-2-10-2024/event/15...?
Primary Link: https://spothero.com/search?kind=event&id=795739&view=dl