Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Yannick Conducts Mahler 2pm
Event Date: 4/14/24
Issue to Resolve: Please update time for this event to 2PM
Primary Map Link: https://www.ensembleartsphilly.org/SmartSeat/Index?itemNumber=52148#/
Screenshot of SH error: 

Thanks!

[pmarenson]

Please put up the fully Reserved Seating map for the following event:

The Magnetic Fields

Variety Playhouse, Atlanta, GA

6/1/24 8PM

https://www.stubhub.com/magnetic-fields-atlanta-tickets-6-1-2024/event/153083487/

https://www.axs.com/events/530876/the-magnetic-fields-69-love-songs-25th-anniversary-tour-tickets

[pmarenson]

Please add the GA PIT and GA FLOOR for the following event:

Heilung

Riverside Theater- Milwaukee, WI

4/20/24 9PM

https://www.stubhub.com/heilung-milwaukee-tickets-4-20-2024/event/153083583/

https://www.axs.com/events/531019/heilung-tickets

Thanks!

[Frednizer]

Wicked Memphis

April, 6 2024 7:30 pm central time

Correct Event https://www.stubhub.com/wicked-memphis-memphis-tickets-4-6-2024/event/151715634/?quantity=2

Incorrect Event https://www.stubhub.com/wicked-memphis-memphis-tickets-4-13-2024/event/152617358/

This event is at the Orpheum Theatre capacity 2,500 and not the Hollarn Centre capacity 361

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: CHSAA State Wrestling Championship Parking  08:30am
Event Date: 02/16/24
Issue to Resolve: Please update map to be clickable/interactive (Section name Camry Lot)
Primary Map Link: https://www.ticketmaster.com/ball-arena-event-parking-chsaa-state-denver-colorado-02-16-2024/event/1...
Screenshot of SH error: 

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event, please add:

ORCHESTRA RIGHT
ORCHESTRA CENTER
ORCHESTRA LEFT

Event: The Music of Star Wars

Venue: Jones Hall at Wortham Center
Date: Sat, May 18, 2024, 2:30 PM

Stubhub Link: https://www.stubhub.com/star-wars-in-concert-houston-tickets-5-18-2024/event/152013841/?quantity=4

Primary Link:  https://cart.houstonsymphony.org/12267/12319

[mrapt102]

Hello,

Can you please have your map updated to show Section 7 on the floor?

EVENT NAME: Dierks Bentley

EVENT DATE: 9/7/24 at 7p

STUBHUB LINK: https://www.stubhub.com/dierks-bentley-nashville-tickets-9-7-2024/event/153066529/?

PRIMARY LINK: https://www.ticketmaster.com/dierks-bentley-gravel-gold-presented-by-nashville-tennessee-09-07-2024/...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated show?

EVENT NAME: Dylan Scott

EVENT DATE: 6/14/24 at 8p

STUBHB MAP: https://www.stubhub.com/dylan-scott-sylvania-tickets-6-14-2024/event/152946305/?quantity=0

PRIMARY MAP: https://www.ticketmaster.com/dylan-scott-sylvania-ohio-06-14-2024/event/08006028C8292275

THANK YOU!!!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event, i included the map on this request:

Event:Max Barskih 
Venue:Park West
Date: Fri, Feb 23, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/max-barskih-chicago-tickets-2-23-2024/event/152360886/?sections=649591&ticke...

Primary Link:  https://www.axs.com/events/492596/max-barskih-tickets 

[pmarenson]

Please put up the seating map for the following event(Ga Floor And Reserved Balcony):

They Might be Giants

Vic Theatre, Chicago, IL

6/19/24 8PM

https://www.stubhub.com/they-might-be-giants-chicago-tickets-6-19-2024/event/153074965/

https://www.axs.com/events/531042/they-might-be-giants-tickets

Thanks!