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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Lynyrd Skynyrd and ZZ Top  7:00 PM
Event Date: 3/29/24
Issue to Resolve: Please update map as shown on the primary link and add section names on the upper part of the map.
Primary Map Link: https://www.ticketmaster.com/event/2D005F5A9E683CF6?irgwc=1&clickid=S2H2FOTnuxyPRGURloXPX1X7UkH26Xyq...
Screenshot of SH error: 

katzbautista08_0-1708134022691.png

Thanks!

Reply
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lockitup
Rookie

Re: Map Errors on Site

@TeamStubHub1 Stubhub has 2 separate listings for Faster Horses. One is for the wristbands (titled "3 Day Pass") and is correct. The other link (below) was initially made for the Camping Passes, then Stubhub switched it for some reason. PLEASE update the Camping Passes link below with the correct map.

- Faster Horses Festival CAMPING PASSES ONLY

- July 19-21

https://www.stubhub.com/faster-horses-festival-brooklyn-tickets-7-19-2024/event/152969137/

-https://fasterhorsesfestival.com/camping/

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mede661
Zamboni Driver

Edit Seating chart Jelly Roll

Update to reserved. PLEASE split front and back it's NOT a GA event

 

https://storage.googleapis.com/midstatefair-com/uploads/7.23%20map2.pdf

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Jordan Davis Parking
Skyla Credit Union Amphitheatre Parking | Charlotte, NC
Thu, May 02, 2024, 7:01 PM

 

Kindly update parking map include Premier Parking.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-mitchell-tenpenny-charlotte-tickets-5-2-2024/event/15241...

 

Link to the event from the primary ticket provider:
https://concerts.livenation.com/event/2D005F45C3C14B8A

 

Thanks!

Reply
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Indiana_Jones
Pit Crew

Re: Map Errors on Site

I was told this would be resolved, especially as it got closer to the show! The Detroit show is this Friday. My tickets would have sold by now if this would have been fixed. See below and get this fixed today! 

 

For Blake Shelton in Detroit on Fri Feb 23 and Tacoma on Fri March 15, please take a look at the Floor Sections. There are 2-3 floor sections in which are harder to select from because they are white (not purple). It appears there are no seats for these sections when there are. Please fix this asap.

 

https://www.stubhub.com/blake-shelton-detroit-tickets-2-23-2024/event/152464063/?quantity=2&sections...

 

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the selection and add PREMIER PARKING section for this event:


Jason Aldean Parking
Northwell Health at Jones Beach Theater Parking
Wantagh, NY
Fri, Jul 12, 2024, 7:31 PM

Stubhub link: https://www.stubhub.com/parking-passes-only-jason-aldean-wantagh-tickets-7-12-2024/event/152654856/?...

Primary Link: https://concerts.livenation.com/event/1D005F86E4BF2930?_gl=1*28p8ll*_gcl_au*MjAyMzA4NjcuMTcwODA2NDUy...

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Excision Parking
CFG Bank Arena Parking | Baltimore, MD
Fri, Mar 29, 2024, 8:01 PM

 

Kindly add this parking section:
98 W LOMBARD ST (DOWN UNDER GARAGE)

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-excision-baltimore-tickets-3-29-2024/event/152261962

 

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/cfg-bank-arena-parking/excision-nexus-tour-1357369/

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Kenny Chesney Parking
Bank of America Stadium Parking | Charlotte, NC
Sat, Apr 27, 2024, 5:01 PM

 

Kindly add this parking section:
415 S MINT ST. - GARAGE

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-kenny-chesney-charlotte-tickets-4-27-2024/event/15256854...

 

Link to the event from the primary ticket provider:
https://spothero.com/search?kind=event&id=836687&view=dl

 

 

Thanks!

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Itzy Parking  8PM
Event Date: 6/6/24
Issue to Resolve: Please add correct map
Primary Map Link: https://www.ticketmaster.com/parking-lumen-field-itzy-seattle-washington-06-06-2024/event/0F006033E2...
Screenshot of SH error: 

katzbautista08_0-1708472222038.png

Thanks!

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add an event map for the below event:

Event Name: Kane Brown Parking
Venue: PNC Arena Parking|Raleigh, NC
Event Date & Time:  Fri, Jun 07, 2024, 7:01 PM

 

Stubhub link: https://www.stubhub.com/parking-passes-only-kane-brown-raleigh-tickets-6-7-2024/event/152333328/?qua...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/kane-brown-in-the-air-tour-1363441/

Reply
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