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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Excision Parking
CFG Bank Arena Parking | Baltimore, MD
Fri, Mar 29, 2024, 8:01 PM

 

Kindly add this parking section:
98 W LOMBARD ST (DOWN UNDER GARAGE)

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-excision-baltimore-tickets-3-29-2024/event/152261962

 

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/cfg-bank-arena-parking/excision-nexus-tour-1357369/

 

Thanks!

Reply
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MmeClk
Team Mascot

Re: Map Errors on Site

This is my third notification without getting a response oer correction from StubHub.  Cactus League Spring Training, 2/28/24. LA Dodgers v. TX Rangers at Surprise Stadium.  My LGND deck tickets in Section 204 Row A do not show up on the interactive map making it almost impossible to make my tickets available for sale.   

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a seated show?

 

EVENT NAME: The Love Hard Tour: Keyshia Cole, Trey Songz and Jaheim

EVENT DATE: 04/12/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/keyshia-cole-new-orleans-tickets-4-12-2024/event/152746954/?quantity=0&secti...

 

PRIMARY LINK: https://www.ticketmaster.com/the-love-hard-tour-keyshia-cole-new-orleans-louisiana-04-12-2024/event/...

 

THANK YOU!!!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Cody Jinks

Wings Event Center Kalamazoo, MI

Sat, Apr 13, 2024, 7:00 PM

 

Kindly fix the event map, sections are incorrectly positioned.

 

Link to the event on StubHub.com:

https://www.stubhub.com/cody-jinks-kalamazoo-tickets-4-13-2024/event/152482239/


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/79864789/cody-jinks-kalamazoo-the-arena-at-wings-event-center

 

Thanks!

Reply
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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Fix the seating map for Blake Shelton in Tacoma on Fri March 15 at the Tacoma Dome! Floor 3 and 4 are white and it appears there are no seats listed for this section. Fix this ASAP as the show is in a couple weeks! 

 

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2

Reply
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SamM7
Zamboni Driver

Re: Map Errors on Site

The Wiz
Marquis Theatre - NY New York, NY
Apr 07, 2024, 3:00 PM

Incorrect map on site.

Primary Link: https://www.ticketmaster.com/the-wiz-new-york-new-york-04-07-2024/event/Z1r9uZrrZbpZ17OKxv

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the map and add MEZZANINE section for this event:

Shen Yun Performing Arts
Keller Auditorium Portland, OR
Sat, Mar 16, 2024, 7:30 PM

Stubhub Link:https://www.stubhub.com/shen-yun-portland-tickets-3-16-2024/event/152116288/?sections=793937&ticketC...
Primary Link: https://tickets.shenyun.com/event/schedule/shenyun-2024-colorado-springs-2024-3-16-730pm/choice/seat...

Screenshot 2024-02-26 212050.png

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Marsdogstar
Zamboni Driver

Re: Map Errors on Site

Hi

 

The seating map for the Rogers Centre for Toronto Blue Jays home games is incorrect.  It has been changed to the pre-renovation map for 2023 and 200 Level Infield and 200 Level Bases sections have disappeared.

 

The correct map is located here:

 

Toronto Blue Jays | Seating Map | Toronto Blue Jays (mlb.com)

 

Please correct and ensure the correct sections are placed in the correct zones.

 

Thx.

Reply
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Kosley
Backup Singer

Re: Map Errors on Site

Hi Team,

 

Please update the venue map for Choctaw Stadium in Arlington, TX to include the new Bandit Club located between sections 51 and 52.

 

- Event Name

Birmingham Stallions at Arlington Renegades

 

- Event Date

Mar 30 • Sat • 12:00PM • 2024

 

- Link to the event on our site

https://www.stubhub.com/arlington-renegades-arlington-tickets-3-30-2024/event/153020806/

 

- A link to a correct map (if you have one)

Bandit Club.PNG

Reply
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soapstarjo
Rookie

Re: Map Errors on Site

 

Progressive Field - Cleveland Guardians

There are three new sections down the right field line in upper reserved.  Sections 520, 523 and 525.

I have tickets in Section 523 and cannot list them.

Reply
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