Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[soapstarjo]

https://www.stubhub.com/cleveland-guardians-cleveland-tickets-4-8-2024/event/152173490/?quantity=2

[soapstarjo]

Any idea when someone will look at this?

[angeldulce18]

Hi Team,

Please update the unavailable event link or page not found error on Stubhub link for the following event:

Veeze

24 Oxford

Las Vegas, NV

Wed, Mar 06, 2024, 8:00 PM

Stubhub Link:

Buy sports, concert and theater tickets on StubHub!

[lotus_gaymarie]

Event:

Otoboke Beaver

Belasco Theater Los Angeles|Los Angeles, CA

Sat, Mar 02, 2024, 8:00 PM

Please make balcony section as general admission.

Link to the event on StubHub.com:

https://www.stubhub.com/otoboke-beaver-los-angeles-tickets-3-2-2024/event/152461361

Link to the event from the primary ticket provider:

https://concerts.livenation.com/otoboke-beaver-los-angeles-california-03-02-2024/event/09005F3CB89A4...

Thanks!

[angeldulce18]

Hi Team,

Please add map on site and refer to primary link provided.

Stubhub Link: 

Let's Sing Taylor: A Live Band Experience Tickets - StubHub

Primary Link:

https://citywinery.com/nashville/ticket-selection?eventId=lets-sing-taylor-0xayqh

[aj123]

Hi Team,

Seeking your assistance to add 98 W LOMBARD ST section for below event:

Event Name: Excision Parking
Venue: CFG Bank Arena Parking, Baltimore, MD
Event Date & Time: Mar 29, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-excision-baltimore-tickets-3-29-2024/event/152261962/?qu...
Primary Link: https://www.parkwhiz.com/cfg-bank-arena-parking/excision-nexus-tour-1357369/

Thank you!

[mrapt102]

Hello,

Can you please have the TIME updated for the following event:

06/21/24 at 7p (you currently have 7a)

Mark Normand

Moore Theatre

Seattle, WA

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Julieta Venegas

EVENT DATE: 9/20/24 at 8p

STUBHUB LINK: https://www.stubhub.com/julieta-venegas-sacramento-tickets-9-20-2024/event/153151450/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/julieta-venegas-sacramento-california-09-20-2024/event/1C006047B7AC3B33

THANK YOU!!!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Veeze at 8PM
Event Date: 3/1/24
Issue to Resolve: Please add correct map for this event
Primary Map Link: https://www.etix.com/ticket/p/82017081/veeze-with-special-guest-lawrence-the-granada?clickref=1101ly...
Screenshot of SH error: 

Thanks!