Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Julieta Venegas

EVENT DATE: 9/20/24 at 8p

STUBHUB LINK: https://www.stubhub.com/julieta-venegas-sacramento-tickets-9-20-2024/event/153151450/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/julieta-venegas-sacramento-california-09-20-2024/event/1C006047B7AC3B33

THANK YOU!!!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Veeze at 8PM
Event Date: 3/1/24
Issue to Resolve: Please add correct map for this event
Primary Map Link: https://www.etix.com/ticket/p/82017081/veeze-with-special-guest-lawrence-the-granada?clickref=1101ly...
Screenshot of SH error: 

Thanks!

[GRoberts]

"Masters of Hawaiian Music" - Barns at Wolf Trap, 3/7

https://www.stubhub.com/george-kahumoku-jr-vienna-tickets-3-7-2024/event/153043645/?quantity=2

Two of the four seating sections are are missing.  In addition to "Prime Balcony" and "Prime Orchestra," there is also "Side Balcony and Rear Orchestra." The seats I have are Rear Orch, but I had no choice but to list them as Prime Orch (just see any of the other events you have listed for the same venue).

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and add PIT 1 and PIT 2:

Event:NEEDTOBREATHE
Venue: Michigan Lottery Amphitheatre at Freedom Hill
Date: Wed, May 29, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/needtobreathe-sterling-heights-tickets-5-29-2024/event/152313365/?sections=1...

Primary Link: https://www.ticketmaster.com/needtobreathe-the-caves-world-tour-sterling-heights-michigan-05-29-2024... 

[Indiana_Jones]

For Aventura in Houston, TX on Sun May 12 at the Toyota Center, please add the correct standard Floor Map. Thank you.

Stubhub: https://www.stubhub.com/aventura-houston-tickets-5-12-2024/event/153164880/?quantity=2&sections=&tic...

AXS: https://www.axs.com/events/534370/aventura-cerrando-ciclos-tickets#standard-tickets-section

[angeldulce18]

Hi Team,

Please fix the invalid Stubhub link for the following event:

Veeze24 Oxford

Las Vegas, NV

Wed, Mar 06, 2024, 8:00 PM

Stubhub Link:

Buy sports, concert and theater tickets on StubHub!

[Mauflores]

Hi Team,

Please add update the selection and add GENERAL ADMISSION and VIP TABLE for this event:

Maoli
The UC Theatre
Berkeley, CA
Sat, Mar 02, 2024, 8:00 PM

Primary Link: https://www.etix.com/ticket/p/38675043/maoli-berkeley-the-uc-theatre?_gl=1*18kxqaw*_ga*NzgzMTI2MTE0L....
Stubhub Link: https://www.stubhub.com/maoli-berkeley-tickets-3-2-2024/event/152951180/?sections=1165822&ticketClas...

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: San Francisco Symphony Music for Families 2PM
Event Date: 3/9/24 
Issue to Resolve: Please update map to be clickable/interactive (Section LOGE H)
Primary Map Link: https://www.sfsymphony.org/Subscribe/Series/Music-for-Families
Screenshot of SH error:  

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name:  Zucchero  8PM
Event Date: 5/14/24
Issue to Resolve: Please update map to be clickable/interactive (Section: Mezzanine Left 5/Mezzanine Left 5)
Primary Map Link: https://tickets.mhrth.com/5830/5831
Screenshot of SH error: 

Thanks! 

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Anthony Jeselnik  8pm
Event Date: 3/22/24
Issue to Resolve: Please update map to be clickable/interactive (Section ORCHESTRA CENTER) 
Primary Map Link: https://www.thevetsri.com/events/detail/anthony-jeselnik
Screenshot of SH error: 

Thanks!