StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA · ‎03-05-2024

Hi Team,

Kindly make Stubhub link below active and make the Event visible on Stubhub

Event Name :Veeze

Date and Time : Wed, Mar 06, 2024, 8:00 PM

Venue: 24 Oxford|Las Vegas, NV

Stubhub link: https://www.stubhub.com/veeze-las-vegas-tickets-3-6-2024/event/152770944/

Thanks,

Jona

mrapt102 · ‎03-05-2024

Hello,

Can you please have your map updated to reflect GOLD CIRCLE on the primary?

EVENT NAME: Cage The Elephant

EVENT DATE: 08/08/24 at 630p

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-madison-tickets-8-8-2024/event/153162729/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-madison-wisconsin-08-08-2024/event/070...

THANK YOU!!

mrapt102 · ‎03-05-2024

Hello,

Can you please have your map updated to reflect the pit?

EVENT NAME: Cage the Elephant

EVENT DATE: 7/11/24 at 630p

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-austin-tickets-7-11-2024/event/153161681/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-austin-texas-07-11-2024/event/3A00605C...

THANK YOU!!!

ticketnerds · ‎03-05-2024

- Event Name: All TD Garden Boston Bruins games

- Event Date - ALL

- Link to the event on our site: https://www.stubhub.com/boston-bruins-tickets/performer/2762

- A link to a correct map:

The zone "Loge Glass" is incorrect. Loge Glass refers to the front row seats, in any loge section, as they are "on the glass". The current "Loge Glass" should be "Loge Side" as they are a grouping on the loge side section.