Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[shoegaze45]

9/15/24  Kacey Musgraves - Fiddlers Green Amphitheater

https://www.stubhub.com/kacey-musgraves-englewood-tickets-9-15-2024/event/153161616/?quantity=2

https://tix.axs.com/vnAGDAAAAAD6rJKvAwAAAADj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2f%...

[TheOGWong]

The venue has been changed from Danforth Music Hall to History.

- Event Name: Periphery

- Event Date: 5/16/2024

- Link to the event on our site: https://www.stubhub.com/periphery-toronto-tickets-5-16-2024/event/153164749/

- A link to a correct map (if you have one): https://www.vividseats.com/periphery-tickets/performer/24116

[pmarenson]

Please put up the correct seat map! Thanks!

Sting

Brooklyn Paramount, Brooklyn, NY

10/7/24 7PM

https://www.stubhub.com/sting-brooklyn-tickets-10-7-2024/event/153232749/

https://concerts.livenation.com/sting-30-tour-brooklyn-new-york-10-07-2024/event/00006067301A7224

[pmarenson]

Plese put up the correct seat map!

Sting

Fillmore Detroit- Detroit, MI

9/18/24 7pm

https://www.stubhub.com/sting-detroit-tickets-9-18-2024/event/153232741/

https://concerts.livenation.com/sting-30-tour-detroit-michigan-09-18-2024/event/08006067B8572D58?_gl...

[angeldulce18]

Hi Team,

Sending you a follow up to add STANDING ROOM section on map for the following event:

Chelsea Handler

Luther Burbank Center for the Arts - Ruth Finley Person Theater

Santa Rosa, CA

Sun, Apr 14, 2024, 7:00 PM

Stubhub Link:

Chelsea Handler Tickets - StubHub

[katzbautista08]

Hi Team,

Seeking your assistance to add Sections Balcony ADV, Box Seat Left and Box Seat Right for below event:

Event Name: Ocean Alley
Venue: The Beacham, Orlando, FL
Event Date & Time: Jun 16, 2024, 6:00 PM
Stubhub Link: https://www.stubhub.com/ocean-alley-orlando-tickets-6-16-2024/event/152689050/
Primary Link: https://tkx.live/events/ocean-alley-north-america-2024/

Thanks!

[spartacus13]

My phone is tweaking out. I'm trying my best. I apologise

[coop2391]

Can you change the floor to a GA Pit for The National in Berkeley, CA on 10-6-24? Thanks

[AlmostFamous]

Event link: https://www.stubhub.ca/luke-hemmings-chicago-tickets-5-21-2024/event/153233587/

Luke Hemmings, May 21 2024, Riviera Theatre Chicago

The Floor (General Admission) section is currently invalid.  Cannot create listing for that section.

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Cody Jinks  7PM
Event Date: 4/13/24
Issue to Resolve: Please add correct time for this event.
Primary Map Link: https://www.etix.com/ticket/p/79864789/cody-jinks-kalamazoo-the-arena-at-wings-event-center
Screenshot of SH error: 

Thanks!