Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

I would like to follow up on my request above, is there an update on this?

Thank you!

[aj123]

Hi Team,

Kindly update the event map. Please only include General Admission 21+ and General Admission under 21.

Charlotte Day Wilson

Neumos | Seattle, WA

Wed, May 15, 2024, 7:00 PM

Link to the event on StubHub.com:

https://www.stubhub.com/charlotte-day-wilson-seattle-tickets-5-15-2024/event/153157668/

Link to the event from the primary ticket provider:

https://www.axs.com/events/533673/charlotte-day-wilson-tickets?skin=neumos

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make Section B interactive (clickable) for below event:

Event Name: Chayce Beckham
Venue: Choctaw Casino Hotel Pocola, Pocola, OK
Event Date & Time: Apr 05, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/chayce-beckham-pocola-tickets-4-5-2024/event/152774482/?
Primary Link: https://www.ticketmaster.com/chayce-beckham-pocola-oklahoma-04-05-2024/event/0C005F45C2943989

Thank you!

[aj123]

Hi Team,

I would like to follow up on my request, thank you!

[aj123]

Hi Team,

Seeking your assistance to make Dress Circle section interactive (clickable) for below event:

Event Name: Hauser
Venue: Mesa Arts Center - Ikeda Theater, Mesa, AZ
Event Date & Time: Jun 25, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/hauser-mesa-tickets-6-25-2024/event/152515124/?quantity=0
Primary Link: https://boxoffice.mesaartscenter.com/Online/default.asp?BOset::WScontent::SearchCriteria::search_cri...

Thank you!

[aliber28]

event is Sting on 10/20/24 and 10/21/24 at the Filmore Miami Beach at Jackie Gleason

the map is missing the area were the Pit is which is in front of the orchestra.  i provided the link to the correct map 

 https://concerts.livenation.com/event/0D006068A9242A04?_gl=1*13i7oxs*_gcl_au*MTY3NjExMzgzLjE3MTA3NzE... 

[lotus_gaymarie]

Event:

Cody Jinks

Las Colonias Park Amphitheater | Grand Junction, CO

Sat, Jun 08, 2024, 7:00 PM

Kindly change Pit section into sections 1-4.

Link to the event on StubHub.com:

https://www.stubhub.com/cody-jinks-grand-junction-tickets-6-8-2024/event/152480889/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/cody-jinks-grand-junction-colorado-06-08-2024/event/1E005F532387547B

Thanks!

[lotus_gaymarie]

Event:

Love Hard Tour - Trey Songz and Keyshia Cole

Smoothie King Center | New Orleans, LAFri,

Apr 12, 2024, 8:00 PM

Kindly update the event map from General Admission only to seated sections.

Please refer to this link from the primary ticket provider:

https://www.ticketmaster.com/the-love-hard-tour-new-orleans-louisiana-04-12-2024/event/1B005F7BA62C2...

Link to the event on StubHub.com:

https://www.stubhub.com/keyshia-cole-new-orleans-tickets-4-12-2024/event/152746954/

Thanks!

[ldrtix]

A day to remember 7/14

There are two listings for this event. Parking is listing seats and listing tix as floor isn't working to have my tix show up on SH.

TM has the floor section as GA and then a number.

https://www.stubhub.com/a-day-to-remember-portland-tickets-7-14-2024/event/153286095/?sections=11433...

https://www.stubhub.com/a-day-to-remember-portland-tickets-7-14-2024/event/153296991/?sections=12248...

[mrapt102]

Hello,

Can you please have the floor updated to reflect a section 7? This is my 3rd time requesting this.

EVENT NAME: Dierks Bentley

EVENT DATE: 09/07/24 

STUBHB LINK: https://www.stubhub.com/dierks-bentley-nashville-tickets-9-7-2024/event/153066529/?quantity=0&sectio...

PRIMARY LINK: https://www.ticketmaster.com/dierks-bentley-gravel-gold-presented-by-nashville-tennessee-09-07-2024/...

THANK YOU!!!