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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary map?

 

EVENT NAME: Netflix Is A Joke: Anthony Jeselnik

EVENT DATE: 5/10/24 at 945p

 

STUBHUB LINK: https://www.stubhub.com/netflix-is-a-joke-fest-los-angeles-tickets-5-10-2024/event/153123358/?quanti...

 

PRIMARY LINK: https://www.axs.com/events/521227/netflix-is-a-joke-presents-anthony-jeselnik-tickets

 

THANK YOU!!!

Reply
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shtickets1
New User

Interactive Map Incorrect in Guaranteed Rate Field Chicago Parking Pass Site

The interactive map for Guaranteed Rate Field Parking (Chicago White Sox MLB Team) is not correct for all 2024 games. In the current interactive map, RED parking passes are excluding Lot B.  The interactive map should show that Red parking pass holders can park in lots A, B, C and G.  Below is a link to the Chicago White Sox parking website:

 

https://www.mlb.com/whitesox/ballpark/transportation/parking#purchase

 

Below is a Stubhub link to opening day:

https://www.stubhub.com/parking-passes-only-chicago-white-sox-chicago-tickets-3-28-2024/event/152168...

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Phil Wickham and Brandon Lake

UW Milwaukee Panther Arena | Milwaukee, WI

Thu, Aug 15, 2024, 7:00 PM

 

Kindly add the event map on Stubhub.

 


Link to the event on StubHub.com:

https://www.stubhub.com/phil-wickham-milwaukee-tickets-8-15-2024/event/153234413/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-milwaukee-wisconsin-08-15-2024...

 

Thanks!

 

Reply
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CMorse
Backup Singer

Laura Ramoso on Sat Nov 8th at Théâtre Beanfield in Montreal Quebec

wrong: SH currently has entire venue set as GA

 

Correct: must add seating, here is link and picture:

https://www.ticketmaster.ca/laura-ramoso-sit-up-straight-tour-montreal-quebec-11-08-2024/event/31006...

 

CMorse_0-1711576483098.png

 

 

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Phil Wickham  7PM
Event Date:  8/23/24
Issue to Resolve: Please add Section General Admission PIT 1 and 2 on the map
Primary Map Link: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-oakland-california-08-23-2024/... 
Screenshot of SH error: 

katzbautista08_0-1711579452670.png

Thanks!

 

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to update event map (add all the Sections) for below event:


Event Name: Atlanta Hawks Parking
Venue: State Farm Arena Parking, Atlanta, GA
Event Date & Time: Mar 28, 2024, 7:31 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-atlanta-hawks-atlanta-tickets-3-28-2024/event/151768219/...
Primary Link: https://www.ticketmaster.com/state-farm-arena-parking-hawks-vs-atlanta-georgia-03-28-2024/event/0E00...

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TamY
Pit Crew

The Dodgers parking map is gone

Hi,

 

Does anybody know when the Dodgers parking map will be back? Opening Day at Dodger Stadium is tomorrow afternoon.

 

The image in place of the map is of a young woman with long, blonde hair at a concert and the language there says that this is a "general admission event." I last saw that image a lot during the Viagogo integration. There is general parking at Dodger Stadium, but there are many parking lots at different, higher prices from the general lots. 

 

If anyone has information, I'd appreciate it!

 

Thank you,

TamY

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pmarenson
Rookie

Re: Map Errors on Site

Please update the seating map to include the GA PIT section. Thanks!

 

The Avett Brothers

The Rady Shell at Jacobs Park- San Diego, CA

10/6/24 7:30PM

 

https://www.stubhub.com/the-avett-brothers-san-diego-tickets-10-6-2024/event/153274808/?quantity=2

 

https://purchasing.sandiegosymphony.org/9359?queueittoken=e_safetynet~q_a8d2b5b4-75e1-4eae-a769-6c82...

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Chelsea Cutler

Stubbs BarBQ Austin, TX

Thu, Mar 28, 2024, 8:00 PM

 

Kindly add the event map and include these sections:

General Admisison

Liberty Lunch VIP 

 


Link to the event on StubHub.com:

https://www.stubhub.com/chelsea-cutler-austin-tickets-3-28-2024/event/152475746/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/chelsea-cutler-the-beauty-is-everywhere-austin-texas-03-28-2024/event/3...

 

Thanks!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello

 

Can you please have your map updated to reflect the correct floor layout?

 

EVENT NAME: Los Tucanes De Tujuana

EVENT DATE: 08/30/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/los-tucanes-de-tijuana-dodge-city-tickets-8-30-2024/event/153314971/?quantit...

 

PRIMARY LINK: https://www.ticketmaster.com/los-tucanes-de-tijuana-dodge-city-kansas-08-30-2024/event/06006066A2223...

 

THANK YOU!!!

Reply
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Community Log-In Changes May 1st
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Read about the changes here