Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to show the pit on the floor?

EVENT NAME: The Black Keys

EVENT DATE: 11/02/24 at 7p

STUBHUB LINK: https://www.stubhub.com/the-black-keys-baltimore-tickets-11-2-2024/event/153348931/?quantity=0&price...

PRIMARY LINK: https://www.ticketmaster.com/the-black-keys-international-players-tour-baltimore-maryland-11-02-2024...

THANK YOU!!!

[Mauflores]

Hi Team,

Seeking your assistance to add Section GA Standing and GA Seating on event map for below event:

Event Name: Teddy Thompson
Venue: 3TEN Austin City Limits Live, Austin, TX
Event Date & Time: Apr 21, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/teddy-thompson-austin-tickets-4-21-2024/event/153082358/
Primary Link: https://www.axs.com/events/531754/teddy-thompson-tickets/staticDetails

[pmarenson]

Please add the GA PIT section:

Bayside 

The Wiltern- Los Angeles, CA

4/17/24 7PM

https://www.stubhub.com/bayside-los-angeles-tickets-4-17-2024/event/152952754/

https://concerts.livenation.com/bayside-the-worse-things-than-being-los-angeles-california-04-17-202...

[STH303A]

USE THE ANAHEIM DUCKS PARKING MAP FOR ALL EVENTS.

The Honda Center Parking Lot Map is WRONG for concerts or events other than hockey.

Here is the website to confirm this. https://www.hondacenter.com/plan-your-visit/parking/

The area in yellow is where lot 2, lot 5, and lot 8 used to be. Yellow = Construction; they do not exist, as shown in the current Honda Center Parking Map.

Lot 1 is for suite parking, Lot 2 and Lot 5 are Preferred Parking, and the rest is general parking.

Please correct your map so buyers are aware of the parking situation at the Honda Center. It is a mess, and we need this information to be correct.

Thank you for your time.

[STH303A]

Here is a link to Honda Center Parking on StubHub

https://www.stubhub.com/honda-center-parking-tickets/venue/438143/?agqi=65681dd81e7ea09648174d035006...

[mrapt102]

Hello,

Can you please have your map updated to reflect a pit on the floor?

EVENT NAME: The Black Keys

EVENT DATE: 10/10/24 at 7p

STUBHUB LINK: https://www.stubhub.com/the-black-keys-pittsburgh-tickets-10-10-2024/event/153348789/?quantity=0&pri...

PRIMARY LINK: https://www.ticketmaster.com/the-black-keys-international-players-tour-pittsburgh-pennsylvania-10-10...

THANK YOU!!!!

[mariefemadrid]

Hi Team,

Requesting to add ANNEX section on Stubhub map for the event below:

Lainey Wilson
York Fair|York, PA
Sun, Jul 21, 2024, 8:00 PM

https://www.stubhub.com/lainey-wilson-york-tickets-7-21-2024/event/152587050/?quantity=2

https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod?selection_me...

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the front pit?

EVENT NAME: The Black Keys

EVENT DATE: 09/26/24 at 7p

STUBHUB LINK: https://www.stubhub.com/the-black-keys-phoenix-tickets-9-26-2024/event/153348800/?quantity=0&section...

PRIMARY LINK: https://www.ticketmaster.com/the-black-keys-international-players-tour-phoenix-arizona-09-26-2024/ev...

THANK YOU!!!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Monster Jam  7PM
Event Date: 04/60/24
Issue to Resolve: Please update map to be clickable/interactive
Primary Map Link: https://www.fordidahocenter.com/events/detail/monsterjam24a
Screenshot of SH error: 

Thanks!

[mrapt102]

Hello,

Can you please update your map to show the venue?

EVENT NAME: Kountry Wayne

EVENT DATE: 04/27/24 at 730p

STUBHUB LINK: https://www.stubhub.com/king-of-hearts-louisville-tickets-4-27-2024/event/152739577/?quantity=2&sect...

PRIMARY LINK: https://concerts.livenation.com/kountry-wayne-the-king-of-hearts-louisville-kentucky-04-27-2024/even...

THANK YOU!!!