StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎04-18-2024

Event:

Koe Wetzel

Santander Arena | Reading, PA

Sat, Aug 31, 2024, 7:00 PM

Kindly add section 313 on the event map.

Link to the event on StubHub.com:

https://www.stubhub.com/koe-wetzel-reading-tickets-8-31-2024/event/153349931/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/koe-wetzel-reading-pennsylvania-08-31-2024/event/02006075B1884AE8

Thanks!

ldrtix · ‎04-18-2024

Parker McCollum

Addition Financial Arena

9/21/24

Missing PIT section on Stubhub.

https://www.ticketmaster.com/parker-mccollum-burn-it-down-tour-orlando-florida-09-21-2024/event/2200...

https://www.stubhub.com/parker-mccollum-orlando-tickets-9-21-2024/event/153376069/?clickref=1100lyqi...

mrapt102 · ‎04-18-2024

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Lee Brice

EVENT DATE: 09/19/24 at 730p

STUBHUB LINK: https://www.stubhub.com/lee-brice-saginaw-tickets-9-19-2024/event/153415431/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/lee-brice-saginaw-michigan-09-19-2024/event/08006083A33230D4

THANK YOU!!!

aj123 · ‎04-18-2024

Hi Team,

Seeking your assistance to add EARLY BIRD and EXPRESS LINE sections for below event:

Event Name: Sullivan King
Venue: 11:11, El Paso, TX
Event Date & Time: Jun 01, 2024, 9:00 PM

Stubhub Link: https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?sections=&ticketClas...
Primary Link: https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo

Thank you!

mrapt102 · ‎04-18-2024

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Ice Cube

EVENT DATE: 07/30/24 at 7p

STUBHUB LINK: https://www.stubhub.com/ice-cube-columbus-tickets-7-30-2024/event/153432710/?quantity=0&sections=457...

PRIMARY LINK: https://www.ticketmaster.com/ice-cube-columbus-ohio-07-30-2024/event/05006089881D143C

THANK YOU!!!

aj123 · ‎04-18-2024

Hi Team,

Seeking your assistance to add BALCONY (left, right, center), REAR FLOOR (left, right), MAIN FLOOR (left, right) and PIT (left, right, center) sections for below event:

Event Name: Morgan Jay
Venue: Buckhead Theatre, Atlanta, GA
Event Date & Time: Nov 16, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/morgan-jay-atlanta-tickets-11-16-2024/event/153250069/?quantity=0
Primary Link: https://concerts.livenation.com/morgan-jay-aphrodesia-tour-atlanta-georgia-11-16-2024/event/0E006061...

Thank you!