Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Kindly update correct seat map in stubhub for the event below:

Slipknot
CFG Bank Arena in Baltimore, MD
Fri, Aug 9 at 7:00pm
115 fans sh

Stubhub link: https://www.stubhub.com/fearless-club-baltimore-tickets-8-9-2024/event/153507122/?quantity=0&section...

primary link: https://www.ticketmaster.com/slipknot-here-comes-the-pain-25th-baltimore-maryland-08-09-2024/event/1...

Thanks,

Quiennie

[lotus_gaymarie]

Event:

Detroit Symphony Orchestra - Mahlers Ninth Symphony
Max M. and Marjorie S. Fisher Music Center | Detroit, MI
Sat, May 11, 2024, 8:00 PM

Kindly update Upper Level section and add these sections:
Dress Circle
Mid Balcony
Upper Balcony

Link to the event on StubHub.com:

https://www.stubhub.com/detroit-symphony-orchestra-detroit-tickets-5-11-2024/event/152136162/?quanti...

Link to the event from the primary ticket provider:

https://tickets.dso.org/booking/production/bestavailable/9200

Thanks!

[lotus_gaymarie]

Evebt:

Slipknot 

Idaho Center | Nampa, ID

Wed, Sep 11, 2024, 7:00 PM

Kindlly add these sections:

Pit

F1

F2

Link to the event on StubHub.com:

https://www.stubhub.com/slipknot-nampa-tickets-9-11-2024/event/153510825/

Link to the event from the primary ticket provider:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS:FIC:FIC24:0911S:&linkID...

Thanks!

[Mmca]

The upper and lower seats are all missing the row numbers/letters for Earth, Wind, and Fire and Chicago at the Toyota Pavilion in Concord, CA on Sept. 1st. It's important to know what row the tickets are in.

[mariefemadrid]

Hi Team,

Requesting to add sections 120 to 131 on Stubhub map for the event below:

Cody Johnson

Fifth Third Bank Stadium|Kennesaw, GA

Sat, Jun 29, 2024, 5:45 PM

https://www.stubhub.com/cody-johnson-kennesaw-tickets-6-29-2024/event/152661522/?sections=1893959&ti...

https://kennesawstate.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=CJ&linkID=ta-usa10&shop...

Thank you!

[mariefemadrid]

Hi Team,

Requesting for all VIP GA on Stubhub map to be just on section for the event below:

Cody Johnson

Fifth Third Bank Stadium|Kennesaw, GA

Sat, Jun 29, 2024, 5:45 PM

https://www.stubhub.com/cody-johnson-kennesaw-tickets-6-29-2024/event/152661522/?sections=1893976&ti...

https://kennesawstate.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=CJ&linkID=ta-usa10&shop...

Thank you!

[angeldulce18]

Hi Team,

Please update and fix the following on the event map the PIT as one section only and missing 100 and 200 level on map. 

Megadeth

Hollywood Casino Amphitheatre - St. Louis, MO

Maryland Heights, MO

Thu, Sep 26, 2024, 6:30 PM

Megadeth Tickets - StubHub

[lotus_gaymarie]

Event:
Coachella Valley Firebirds Parking
Acrisure Arena Parking | Thousand Palms, CA
Wed, May 08, 2024, 7:01 PM

Kindly add  VIP B LOT (75702 Varner Rd.) on the parking map.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-coachella-valley-firebirds-thousand-palms-tickets-5-8-20...

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/p/palm-desert-parking/75702-varner-rd-3/?event_id=1442668&seller_id=6177

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Kansas

EVENT DATE: 11/26/24 at 730p

STUBHUB LINK: https://www.stubhub.com/kansas-spartanburg-tickets-11-16-2024/event/153280558/?

PRIMARY LINK: https://www.ticketmaster.com/kansas-spartanburg-south-carolina-11-16-2024/event/2D00606FD10C697F

THANK YOU!!!!

[mariefemadrid]

Hi Team,

Requesting for VIP to be one section only and to add sections 120-131 for the event below:

Cody Johnson

Fifth Third Bank Stadium|Kennesaw, GA

Sat, Jun 29, 2024, 5:45 PM

https://www.stubhub.com/cody-johnson-kennesaw-tickets-6-29-2024/event/152661522/?quantity=2

https://kennesawstate.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=CJ&linkID=ta-usa10&shop...