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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated for the following show to reflect a GA Pit?

 

EVENT NAME: Walker Hayes

EVENT DATE: 05/30/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/walker-hayes-cincinnati-tickets-5-30-2024/event/153273684/?quantity=2&sectio...

 

PRIMARY LINK: https://www.ticketmaster.com/walker-hayes-same-drunk-tour-cincinnati-ohio-05-30-2024/event/1600606CA...

 

THANK YOU!!!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Angel City FC Parking

BMO Stadium Parking Los Angeles, CA

Thu, May 23, 2024, 7:01 PM

 

Kindly update the parking map and add General Parking (includes Blue, Green, Pink, Yellow, and Orange Lots).

 

Please refer to this link:

https://www.lafc.com/stadium/parking/

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-angel-city-fc-los-angeles-tickets-5-23-2024/event/152954...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0A006065E62B34DF

 

Thanks!

 

 

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT NAME: Kirk Franklin

EVENT DATE: 10/13/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/kirk-franklin-new-orleans-tickets-10-13-2024/event/153602103/?quantity=2

 

PRIMARY LINK: https://www.ticketmaster.com/kirk-franklin-reunion-tour-2024-new-orleans-louisiana-10-13-2024/event/...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT NAME: Kirk Franklin

EVENT DATE: 09/07/24 at 7p

 

STUBHB LINK: https://www.stubhub.com/kirk-franklin-baltimore-tickets-9-7-2024/event/153599053/?quantity=2

 

PRIMARY LINK: https://www.ticketmaster.com/kirk-franklin-reunion-tour-2024-baltimore-maryland-09-07-2024/event/150...

 

THANK YOU!!!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update the VIP section as a one section only. 

 
Cody Johnson
Fifth Third Bank Stadium
Kennesaw, GA
Sat, Jun 29, 2024, 5:45 PM
 
Stubhub Link:
Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

Kindly update StubHub map and add BALCONY with specific SECTIONS below: for this event Danny Ocean 9/15/24 to match the map on the primary market with link below for reference:

BALC AA
BALC BB
BALC CC
BALC DD
BALC EE
BALC FF
BALC HH
BALC JJ
BALC KK

https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/showManifest

Thanks,
Jona

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

NEEDTOBREATHE Parking

Everwise Amphitheater at White River State Park Parking | Indianapolis, IN

Wed, May 22, 2024, 7:01 PM

 

Kindly add parking map for this event.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-needtobreathe-indianapolis-tickets-5-22-2024/event/15231...

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/05005F2BE6913047

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Sit

Event:

NEEDTOBREATHE Parking

Everwise Amphitheater at White River State Park Parking | Indianapolis, IN

Wed, May 22, 2024, 7:01 PM

 

Kindly add parking map for this event.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-needtobreathe-indianapolis-tickets-5-22-2024/event/15231...

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/05005F2BE6913047

 

Thanks!

Reply
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pmarenson
Rookie

Re: Map Errors on Site

Please add the pit section

 

Johnny Marr & James

Masonic Cathedral Theatre- Detroit, MI

10/15/24 6:30PM

 

https://www.stubhub.com/johnny-marr-detroit-tickets-10-15-2024/event/153533343/

 

https://www.axs.com/events/559837/johnny-marr-james-tickets

 

 

 

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to replace General Admission section to Floor 5 section for below event:


Event Name: Sheng Wang
Venue: The Wiltern, Los Angeles, CA
Event Date & Time: May 31, 2024, 7:00 PM


Stubhub Link: https://www.stubhub.com/sheng-wang-los-angeles-tickets-5-31-2024/event/153085988/?quantity=2
Primary Link: https://concerts.livenation.com/sheng-wang-los-angeles-california-05-31-2024/event/0900604CC340346B


Thank you!

Reply
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