Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Katt Williams

EVENT DATE: 5/3/24 at 8p

STUBHUB LINK: https://www.stubhub.com/katt-williams-columbia-tickets-5-3-2025/event/153666475/?quantity=4&sections...

PRIMARY LINK: https://www.ticketmaster.com/katt-williams-heaven-on-earth-tour-columbia-south-carolina-05-03-2025/e...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting for all seated sections to be interactive for the event below:

Tyler Childers

MidFlorida Credit Union Amphitheatre at the Florida State Fair Grounds|Tampa, FL

Wed, Jun 05, 2024, 7:00 PM

https://www.stubhub.com/tyler-childers-tampa-tickets-6-5-2024/event/152398712/?priceRange=54,100

https://concerts.livenation.com/tyler-childers-mule-pull-24-tour-tampa-florida-06-05-2024/event/0D00...

Thank you!

[angeldulce18]

Hi Team,

Please update and fix the incorrect seat map from VIP section to Gold Circle Left and Right section. Kindly refer to primary link provided. 

Event:

Christopher Cross

House of Blues Houston

Houston, TX

Sat, Aug 17, 2024, 7:00 PM

Stubhub Link:

Christopher Cross Tickets - Christopher Cross Concert Tickets and Tour Dates - StubHub

Primary Link:

Christopher Cross Tickets Aug 17, 2024 Houston, TX | Live Nation

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Hermanos Gutierrez 630PM
Event Date:  8/6/24
Issue to Resolve: Please add missing Sections A, B and C
Primary Map Link: https://www.etix.com/ticket/p/51429595/hermanos-guti%C3%A9rrez-forest-grove-mcmenamins-grand-lodge
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

Kindly add stubhub map for the event below:

That Mexican OT

Legacy Hall | Plano, TX

Fri, Jul 12, 2024, 7:00 PM

stubhub link: https://www.stubhub.com/that-mexican-ot-plano-tickets-7-12-2024/event/153634637/?

primary link: https://www.prekindle.com/promo/id/533136497101864828

Thanks,

Quiennie

[mariefemadrid]

Hi Team, 

Requesting to update the parking map for this event below:

Justin Timberlake Parking

United Center Parking|Chicago, IL

Fri, Jun 21, 2024, 7:31 PM

https://www.stubhub.com/parking-passes-only-justin-timberlake-chicago-tickets-6-21-2024/event/152958...

https://www.ticketmaster.com/united-center-parking-justin-timberlake-chicago-illinois-06-21-2024/eve...

Thank you!

[CDolotina]

Requesting to update parking map for this event 

Justin Timberlake Parking 06/21/24 6096290-14079934
Justin Timberlake Tickets - StubHub

United Center Parking - Justin Timberlake Tickets Jun 21, 2024 Chicago, IL | Ticketmaster

Thank you!

[CDolotina]

Requesting to update mapping on this event 
Justin Timberlake 06/22/24 6096586-14080690

SH Link 
Justin Timberlake Tickets - StubHub

Primary Link 
Justin Timberlake - The Forget Tomorrow World Tour Tickets Jun 22, 2024 Chicago, IL | Ticketmaster

Thank you!

[SH123]

Hi team,

Kindly update the SH map for the event below;

- Event Name 

Justin Timberlake

- Event Date
Saturday, 6/22/2024 7:30PM

- Link to the event on our site
https: //www.stubhub.com/parking-passes-only-justin-timberlake-chicago-tickets-6-22-2024/event/15299...

[SH123]

Hi team,

Kindly asking for your assistance to update the SH map for the event below;

Event name: 

Justin Timberlake

Event Date: Saturday, 6/22/2024 7:30PM
Link to the event on our site: https://www.stubhub.com/parking-passes-only-justin-timberlake-chicago-tickets-6-22-2024/event/152993420/?qua...