Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[superstar44]

The following event is not a General Admission show.  It is reserved seating throughout the theater.  Please have the seating chart updated.

StubHub event link:

https://www.stubhub.com/charlie-berens-san-antonio-tickets-11-23-2024/event/153773727/

Primary venue event website:

https://www.majesticempire.com/events/charlie-berens/empire-theatre/calendar/

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Lorna Shore
Venue: Brooklyn Bowl - Las Vegas|Las Vegas, NV
Event Date & Time: Oct 08, 2024, 5:30 PM

Stubhub Link: https://www.stubhub.com/lorna-shore-las-vegas-tickets-10-8-2024/event/153571152/?

Primary Link: https://www.ticketmaster.com/event/170060A5F2A0825B?

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Ivan Cornejo

EVENT DATE: 09/21/24 at 8p

STUBHUB LINK: https://www.stubhub.com/ivan-cornejo-corpus-christi-tickets-9-21-2024/event/153774253/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/ivan-cornejo-mirada-tour-corpus-christi-texas-09-21-2024/event/3A0060D1...

THANK YOU!!!

[MT509]

Hi @TeamStubHub, Hope your day is going well !!

Can you please fix the map for this event?

SLASH - S.E.R.P.E.N.T. Festival

Event Date: Saturday, July 6, 2024 at 6:45 pm

StubHub link:

https://www.stubhub.com/slash-airway-heights-tickets-7-6-2024/event/153250839/

The Correct Map is the same as this event on Stubhub at the same venue...

https://www.stubhub.com/bachman-turner-overdrive-airway-heights-tickets-7-24-2024/event/153292456/?q...

Thank you !!

 

[Mauflores]

Hi Team,

Asking for your assistance in adding the map for this event, i attached an actual map on this request:

Event: The Red Clay Strays
Venue: The Criterion OKC
Date: Sat, Oct 12, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-red-clay-strays-oklahoma-city-tickets-10-12-2024/event/153626092/?quanti...

Primary Link:  https://www.prekindle.com/find-tickets/id/533136497106210872?2 

[angeldulce18]

Hi Team,

Please add missing Floor section on the following event map:

Shreya Ghoshal

Angel of the Winds Arena

Everett, WA

Fri, Jun 21, 2024, 7:30 PM

Stubhub Link:

Shreya Ghoshal Tickets - StubHub

Primary Link:

Shreya Ghoshal Tickets Jun 21, 2024 Everett, WA | Ticketmaster

[Mauflores]

Hi Team,

Please update the selection for this event to:

FLOOR GENERAL ADMISSION

LUX LOFT 21+

That Mexican OT
Marathon Music Works
Nashville, TN
Sun, Jun 30, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/that-mexican-ot-nashville-tickets-6-30-2024/event/153573001/?quantity=0

Primary Link: https://www.ticketweb.com/event/that-mexican-ot-w-maxo-marathon-music-works-tickets/13506104?pl=mara...

[mariefemadrid]

Hi team,

Requesting for Stubhub map to be interactive on this event below:

The Red Clay Strays
The Criterion OKC|Oklahoma City, OK
Sat, Oct 12, 2024, 7:30 PM

https://www.stubhub.com/the-red-clay-strays-oklahoma-city-tickets-10-12-2024/event/153626092/?quanti...

Primary Link: https://www.prekindle.com/find-tickets/id/533136497106210872?6

Thank you!

[SH123]

Hi team,

Kindly asking for your assistance to correct the map and change Floor GA to Floor AA,BB and CC for this event below;

Event name: Zach Williams
Event date: Oct 17, 2024, 7:00 PM
Link to the event: https://www.stubhub.com/zach-williams-west-valley-city-tickets-10-17-2024/event/153502594/?quantity=...
Link to the correct map: Zach Williams Revival Nights Tour Tickets Oct 17, 2024 West Valley City, UT | Ticketmaster

[pmarenson]

Please add the PIT section. Thanks.

Cavetown & Mother Mother

Fillmore Miami Beach- Miami, FL

6/28/24 6:30PM

https://www.stubhub.com/mother-mother-miami-beach-tickets-6-28-2024/event/152908970/?quantity=0&sect...

https://concerts.livenation.com/cavetown-mother-mother-miami-beach-florida-06-28-2024/event/0D0060C6...