Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in add BALCONY section for this event:

Event:CupcakKe
Venue:The Vermont Hollywood
Date:  Fri, Jun 28, 2024, 8:30 PM

Stubhub Link:https://www.stubhub.com/cupcakke-los-angeles-tickets-6-28-2024/event/153335935/?quantity=0&sections=...

Primary Link:  https://www.eventbrite.com/e/cupcakke-at-vermont-hollywood-tickets-872192500247?aff=oddtdtcreator 

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map to General Admission only (ADULT Grandstand General Admission and CHILD 12Under Grandstand General Admissio) for the event below:

Bullride Mania

York Fair|York, PA

Tue, Jul 23, 2024, 7:00 PM

https://www.stubhub.com/bullride-mania-york-tickets-7-23-2024/event/153418621/?quantity=8

https://www.etix.com/ticket/p/93851310/bullride-mania-york-york-state-fair

Thank you!

[mariefemadrid]

Hi Team,

Requesting for sections Front Left and Right, Non Transferable and Accessible to be interaction on Stubhub map for the event below:

Blues Traveler

Red Rocks Amphitheatre|Morrison, CO

Thu, Jul 04, 2024, 6:00 PM

https://www.stubhub.com/blues-traveler-morrison-tickets-7-4-2024/event/153067735/?quantity=4&priceOp...

https://tix.axs.com/Q8AgOAAAAACJBcvJCwAAAAC3%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDENpdHlPZkRlbnZlcgD%2f%2f%...

Thank you!

[Dlevans182]

Blink-182 One More Time Tour 

June 30th 2024 @ Petco Park, San Diego, CA

Incorrect floor map sections on stub hub - https://www.stubhub.com/blink-182-san-diego-tickets-6-30-2024/event/152489180/?quantity=2

Correct map link - https://www.ticketmaster.com/blink182-one-more-time-san-diego-california-06-30-2024/event/0A005F54D9...

The map of the floor seats are flipped on stub hub it should go A1, A2, A3 from right to left 

Ticketmaster, Seat geek, other sites have it correct. Thank you

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Bullride Mania 0630PM
Event Date:   9/24/24
Issue to Resolve: Please update map to be interactive/clickable
Primary Map Link: https://www.etix.com/ticket/p/69692779/bullride-mania-bloomsburg-bloomsburg-fair-grandstand?partner_...
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Jeffrey Osborne  8PM
Event Date: 8/16/2024
Issue to Resolve: Please update map and make section PIT to be clickable/interactive
Primary Map Link: https://www.ticketmaster.com/jeffrey-osborne-biloxi-mississippi-08-16-2024/event/1B0060A3A7AC5DC3
Screenshot of SH error: 

Thanks!

[pmarenson]

Please add the pit section-

Cavetown & Mother Mother

6/28/24 6:30PM

The Fillmore Miami Beach at Jackie Gleason Theater, Miami Beach, FL

https://www.stubhub.com/mother-mother-miami-beach-tickets-6-28-2024/event/152908970/?quantity=0

https://concerts.livenation.com/cavetown-mother-mother-miami-beach-florida-06-28-2024/event/0D0060C6....

[KG]

Osheaga Festival has an incorrect seat map August 2nd and 3rd

Montreal, QC, Canada

Please correct:  

WRONG: 

Friday- https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-2-2024/event/152847874/

Saturday- https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-3-2024/event/153074488/

RIGHT:

https://www.ticketmaster.ca/osheaga-2024-samedi-montreal-quebec-08-03-2024/event/31006038799F121B?_g...

[junkst]

Event name: Sabrina Carpenter
Event date: Mon, Oct 14, 2024, 7:00 PM
SH: https://www.stubhub.com/sabrina-carpenter-minneapolis-tickets-10-14-2024/event/153790541/

Primary ticket link: https://www.axs.com/events/590932/sabrina-carpenter-tickets

Correct seating chart:

The StubHub map for the floor area is incorrect. There is a General Admission Floor section directly in front of the stage and there are only two seated sections on the floor (Floor 1, Floor 2) behind the GA area.

Thanks.

[mariefemadrid]

Hi Team,

Requesting for sections Front Left and Right, Non Transferable and Accessible to be interaction on Stubhub map for the event below:

Blues Traveler

Red Rocks Amphitheatre|Morrison, CO

Thu, Jul 04, 2024, 6:00 PM

https://www.stubhub.com/blues-traveler-morrison-tickets-7-4-2024/event/153067735/?quantity=4&priceOp...

https://tix.axs.com/Q8AgOAAAAACJBcvJCwAAAAC3%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDENpdHlPZkRlbnZlcgD%2f%2f%...

Thank you!