- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hello,
Event Name: Bright Eyes
Event Date: September 22, 2024
Event on your site: https://www.stubhub.com/bright-eyes-omaha-tickets-9-22-2024/event/153832395/
The map there currently shows General Admission only (preventing me from listing my tickets which are in a specific section/row/seat number). The correct map is on your own listings for other events at this same venue, i.e.: https://www.stubhub.com/charley-crockett-omaha-tickets-8-4-2024/event/153240218 and is also located here: https://www.ticketmaster.com/steelhouse-omaha-tickets-omaha/venue/263247?tab=seatingCharts
I did speak to chat help about this but am not sure if that put it into the mapping queue. Also confusing because other tickets are listed for this event that do list section numbers, I'd love to know how they did so as for me GA is the only choice. Thanks so much for help.
Hello,
Can you please have your map updated to reflect the primary?
EVENT NAME: Sexyy Red
EVENT DATE: 09/30/24 at 7p
STUBHUB LINK: https://www.stubhub.com/sexyy-red-north-birmingham-tickets-9-30-2024/event/153739984/?quantity=2
PRIMARY LINK: https://www.ticketmaster.com/sexyy-red-4-president-tour-birmingham-alabama-09-30-2024/event/200060C7...
THANK YOU!!!
Hi Team,
Seeking your assistance to make the GA sections interactive (clickable) for below event:
Event Name: Aaron Lewis
Venue: Cameron County Amphitheater - Event Center, South Padre Island, TX
Event Date & Time: Jul 19, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/aaron-lewis-south-padre-island-tickets-7-19-2024/event/153423052/?
Primary Link: https://www.eventbrite.com/e/aaron-lewis-the-american-patriot-tour-tickets-856183737607
Thank you!
Hi Team,
Seeking your assistance to add Section 18 for below event:
Event Name: iHeartRadio Music Festival - Friday
Venue: T-Mobile Arena, Las Vegas, NV
Event Date & Time: Sep 20, 2024, 7:30 PM
Stubhub Link: https://www.stubhub.com/iheartradio-music-festival-las-vegas-tickets-9-20-2024/event/152969189/
Primary Link:https://www.axs.com/events/528138/iheartradio-music-festival-tickets
Thank you!
REQUESTING FOR SH MAPPING
Event Name: Post Malone 8PM
Event Date: 9/25/2024
Issue to Resolve: Please add missing section ADA on Stubhub map
Primary Map Link: https://concerts.livenation.com/event/020060D621879CB9
Screenshot of SH error:
Thanks!
Hi Team,
Requesting for General Admission section in Stubhub map to be interactive for the event below:
Aaron Lewis
Cameron County Amphitheater - Event Center|South Padre Island, TX
Fri, Jul 19, 2024, 7:00 PM
https://www.stubhub.com/aaron-lewis-south-padre-island-tickets-7-19-2024/event/153423052/?quantity=2
https://www.eventbrite.com/e/aaron-lewis-the-american-patriot-tour-tickets-856183737607
Thank you!
Hello,
Can you please have your map updated to reflect a seated floor?
EVENT NAME: Marlon Wayans
EVET DATE: 10/19/24 at 8p
STUBHUB LINK: https://www.stubhub.com/marlon-wayans-bethlehem-tickets-10-19-2024/event/153817342/?quantity=4§i...
PRIMARY LINK: https://www.ticketmaster.com/marlon-wayans-wild-child-tour-bethlehem-pennsylvania-10-19-2024/event/0...
THANK YOU!!!
Hi team,
Kindly asking for your assistance to add Grandstand bar and Lawn seating for this event below;
Event: Aberdeen IronBirds at Greensboro Grasshoppers
Event date: 07/04/24 6:30 PM
Link to the event in StubHub: https://www.stubhub.com/greensboro-grasshoppers-greensboro-tickets-7-4-2024/event/152533902/?quantit...
Primary link: Greensboro Grasshoppers vs Aberdeen IronBirds on 7/4/2024 Tickets (ticketreturn.com)
Thank you in advance!
Rene Vaca
Dec. 14, 2024
Vic Theatre, Chicago, IL
SH: https://www.stubhub.com/rene-vaca-chicago-tickets-12-14-2024/event/153825422/
PRIMARY (AXS): https://www.axs.com/events/607928/rene-vaca-tickets
Need to include the reserved floor like you have for other seated events at this venue, such as:
https://www.stubhub.com/david-cross-chicago-tickets-10-26-2024/event/153533206/
Event: Rod Stewart
Date: July 24, 2024
I do not have a correct map. Problem: When scrolling over the map to see where seats are, the seats are shown next to the 202 section. My tickets are on aisle directly across from sec. 204. So, I’m selling much better seats that what appears. Please help me, I have a medical issue and can’t go to this. I need the money. Thank you for your efforts.