cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Zreel02
Zamboni Driver

Re: Incorrect Event Map - NEW for 3/9/2024 Event

Incorrect Event Map

Event Name: Anne Wilson

Event Date/time:  Wed, Jul 17 at 8:00pm

StubHub Link: https://www.stubhub.com/anne-wilson-cumberland-tickets-7-17-2024/event/153492447/

Primary Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/showManifest

 
attached below correct map

Zreel02_0-1720038241453.png

 



Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Lionel Richie - King of Hearts  8PM
Event Date: 9/21/2024
Issue to Resolve: Please add correct map for this event
Primary Map Link: https://www.stubhub.com/lionel-richie-las-vegas-tickets-9-21-2024/event/152490394/?
Screenshot of SH error: 

katzbautista08_0-1720061288512.png

Thanks!

 

Reply
Loading...
mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a seated floor?

 

EVENT NAME: Ronny Chieng

EVENT DATE: 12/06/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/ronny-chieng-saint-louis-tickets-12-6-2024/event/153829941/?quantity=0&secti...

 

PRIMARY LINK: https://www.ticketmaster.com/ronny-chieng-the-love-to-hate-st-louis-missouri-12-06-2024/event/060060...

 

THANK YOU!!!

Reply
Loading...
mrapt102
Rookie

Re: Map Errors on Site

Hello,

Can you please have your map updated to reflect a seated floor?

 

EVENT NAME: Jelly Roll

EVENT DATE: 07/05/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/jelly-roll-columbia-tickets-11-22-2024/event/153840860/?quantity=0&sections=...

 

PRIMARY LINK: https://www.ticketmaster.com/jelly-roll-beautifully-broken-tour-columbia-south-carolina-11-22-2024/e...

 

THANK YOU!!!

Reply
Loading...
mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting your assistance to add sections Lumen Field, Lumen Field Garage and Union Station Garage on Stubhub parking map for this parking event:


Seattle Mariners Parking

T-Mobile Park Parking|Seattle, WA

Fri, Jul 05, 2024, 6:41 PM

https://www.stubhub.com/parking-passes-only-seattle-mariners-seattle-tickets-7-5-2024/event/15224470...

https://www.parkwhiz.com/safeco-field-parking/toronto-blue-jays-at-seattle-mariners-1391547/?start=2...

Thank you!

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Seattle Mariners Parking 0640PM
Event Date:  07/05/24
Issue to Resolve: Please add missing section on the map (LUMEN FIELD GARAGE)
Primary Map Link: https://www.stagefronttickets.com/events/4588616/seattle-mariners-parking-tickets-t-mobile-park-park... 
Screenshot of SH error: 

katzbautista08_0-1720221451086.png

 

 

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please fix incorrect seating map for the following event and please refer to primary link provided:

Anne Wilson

Allegany County Fairgrounds

Cumberland, MD

Wed, Jul 17, 2024, 8:00 PM

 

Anne Wilson Tickets | Cumberland, MD | The Allegany County Fairgrounds (etix.com)

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Flatland Cavalry  7:00 PM
Event Date: Jul 24, 2024,
Issue to Resolve: Please add correct Stubhub map for this event 
Primary Map Link: https://www.etix.com/ticket/p/72721223/fair-concert-featuring-the-futurebirds-flatland-cavalry-spons...
Screenshot of SH error: 

katzbautista08_0-1720246004374.png

Thanks!

Reply
Loading...
Zreel02
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add floor and  stage on Stubhub for this event below!

 

Event Name: Sebastian Maniscalco

Event Date/time:  Scotiabank Arena in Toronto, ON Sat, Nov 23 at 7:30pm

StubHub Link: https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-23-2024/event/152737094/

Primary Link: https://www.ticketmaster.ca/event/10005F7C0B03515D

 
attached below correct map:

Zreel02_0-1720298966561.png


thank you!



Reply
Loading...
Zreel02
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add floor and  stage on Stubhub for this event below!

 

Event Name: Sebastian Maniscalco

Event Date/time:  Scotiabank Arena in Toronto, ONFri, Nov 22 at 7:30pm

StubHub Link: https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-22-2024/event/152661294/

Primary Link: https://www.ticketmaster.ca/event/10005F78DFF64426
attached below correct map:

Zreel02_0-1720300244275.png

 


thank you!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here